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Aga Khan Hospitals, Equity Afia, Huruma Nursing Home, Kenyatta University Teaching, Referral and Research Hospital (KUTRRH), Oasis OutsourcingProfession (Health care, medical, Entry and Basic-level)
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Seniority (Health care, medical)
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Health care + 1 more
Description
We are seeking a Scheduler to work in a
high-performance office environment, maintaining a consistently positive
attitude and the ability to multitask effectively.
📍 Schedule &
Compensation:
âś… Tuesday, Wednesday,
Friday: 11:00 PM – 8:00 AM Kenya time
âś… Saturday & Sunday: 3:00
PM – 12:00 AM Kenya time
âś… Days Off: Monday
& Thursday
âś… Work Modality: On-site
in Nairobi, Kenya
Requirements:
-
High
school diploma or equivalent, with at least 2 years of
administrative or business experience. -
Basic
office, computer, and organizational skills.
-
Excellent
interpersonal and telephone communication skills.
- Experience
with appointment scheduling in the healthcare / homecare area -
Ability
to read, write, and communicate in English as required
for the role.
Responsibilities
Responsibilities:
- Answer incoming phone calls in a professional, courteous, and timely manner.
- Maintain constant communication with associates and clients to assess service quality.
- Act as a liaison between caregivers and the Office Manager.
- Receive referrals and address concerns related to company services.
- Support sales, marketing, and public relations efforts as needed.
- Represent the vision, mission, and core values of Right at Home.
- Schedule and coordinate caregivers’ daily activities.
- Perform payroll-related tasks, including verifying time sheets, updating phone system records, and data entry.
- Maintain accurate documentation in ClearCare, ensuring complete and up-to-date files for all caregivers.
- Perform on-call duties (after-hours coordination) as required.
- Demonstrate the ability to handle multiple tasks in a fast-paced, high-performance environment.
- Interview, evaluate, and test candidates, ensuring a positive candidate experience.
- Support recruitment, hiring, onboarding, training, disciplinary actions, and related HR activities.
- Perform general office functions and administrative tasks.
- Carry out other duties as assigned by the Operations Manager.
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