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I&M Bank
Associate, Back Office (Machakos)
Machakos
• Kenya
Closed for applications
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I&M Bank
Banking + 2 more
Description
Academic Qualifications:
Bachelor’s degree in business, Banking or related field.
Work Experience.
At least one (1) year relevant experience in a similar role in a similar sized organization.
Skills & Attributes
- Planning & Organizational skills
- Analytical skills and attention to detail
- Strong oral and written communication skills
- Interpersonal skills to manage stakeholders at all levels
- Ethics and integrity
- Excellent judgment and analytical abilities and impeccable integrity.
- Strong commercial awareness and an ability to connect to business goals
Responsibilities
- Carefully vet and process cheques, ensuring accuracy and completeness.
- Scan and correct cheques, notify stakeholders of in-house cheque statuses.
- Reconcile outward cheques, ensuring accuracy against reports.
- Confirm rates with treasury as needed before processing.
- Accurately process DMS instructions within SLA, minimizing errors.
- Accurately process salaries and EFTs, reconciling accounts.
- Manage standing orders and remittances on time.
- Handle direct debit payments efficiently.
- Timely and accurate processing of internal transfers
- Address customer calls, queries, and complaints efficiently, resolving issues and promoting cross-selling initiatives.
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