Degree in Supply Chain, Project Management, IT Systems, Pharmacy Stock/Warehouse management or related field.
Relevant certifications (Training of Trainers, Change Management) are assets.

Experience

At least 2 years of experience in project deployment, ideally within new digital tools in complex field environments.
Strong MSF field experience in supply chain, logistics or pharma (minimum 1 year).
Proven experience in conducting complex roll-outs and change management in challenging humanitarian settings.

Responsibilities

Deployment Execution & Technical Readiness

Send out, follow up on, and consolidate pre-deployment readiness checklists for target field missions and projects.
Physically or remotely inspect site readiness based on specific location requirements (e.g., Pharmacies & Warehouses)
Coordinate with field focal points to secure resource availability for upcoming deployment cycles
Execute on-site deployment activities, including user onboarding, Go-Live support, and immediate troubleshooting

Field Readiness & Stakeholder Engagement

Ensure missions are fully deployment-ready by bridging coordination between field leadership, IT, and supply teams
Facilitate local change management initiatives to actively drive stakeholder engagement and user buy-in
Support capacity transfer to field teams to enable autonomous post-deployment troubleshooting, progressively reducing central support reliance

Training Workshops & Capacity building

Collaborate with training stakeholders to prepare localized training materials and pre-workshop checklists
Conduct high-impact in-person training and interactive webinars for various trainee demographics
Facilitate Training of Trainers (TOT) workshops to build autonomous, sustainable local capacity

Go-Live, Adoption & Deployment Material Evolution

Monitor user adoption metrics and address deployment resistance or localized blockers
Track and report key deployment KPIs to the Deployment manager, including time-to-deploy, adoption rates, error reduction, and user satisfaction
Capture lessons learned from field deployments and share with the Deployment manager for updates to the central deployment kit, tools, and user guidance
Ensure all deployment materials remain adapted to local mission contexts, infrastructure, and user profiles (connectivity, language, literacy)

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