1. Supply Chain Governance Framework Development

The role is responsible for developing, maintaining, and continuously strengthening a robust end-to-end supply chain governance framework covering policies, procedures, standards, and operating models across Procurement, Vendor Management, Warehousing & Logistics, Facilities & Asset Management, Health, Safety & Environment (HSE), Archives & Records, Business Analysis, Administration, and Real Estate Development. This includes ensuring alignment of governance frameworks with organizational objectives, Group strategy, and recognized industry best practices.

2. Regulatory Compliance

The role is accountable for monitoring, interpreting, and governing the translation of regulatory requirements, industry standards, and statutory obligations applicable to Procurement, Vendor Management, Warehousing & Logistics, Facilities & Asset Management, Health, Safety & Environment (HSE), Archives & Records, Business Analysis, Administration, and Real Estate Development across all operating markets.

3. Risk Management

The role is responsible for governing the identification, assessment, and treatment of material risks across the supply chain ecosystem that may affect resilience and service delivery. This includes supporting Process-Centric Teams (PCTs) in the operationalization, implementation of the Enterprise Risk Management Framework within the first line, without assuming execution ownership. The role develops and stewards risk management strategies, control frameworks, and contingency approaches designed to reduce the likelihood and impact of supply chain disruptions.

4. Performance Monitoring and Reporting

The role establishes and governs key performance indicators (KPIs), metrics, and reporting frameworks used to measure the efficiency, effectiveness, and performance of supply chain processes across Procurement, Vendor Management, Warehousing & Logistics, Facilities & Asset Management, Health, Safety & Environment (HSE), Archives & Records, Business Analysis, Administration, and Real Estate Development.

5. Quality Management

The role governs the harmonization of governance practices across Kenya, Uganda, Rwanda, Tanzania, South Sudan, and DRC, ensuring subsidiaries operate within Group-approved standards while formally documenting, approving, and governing justified deviations.

6. Continuous Improvement

The role leads and champions governance-led continuous improvement frameworks across Procurement, Vendor Management, Warehousing & Logistics, Facilities & Asset Management, Health, Safety & Environment (HSE), Archives & Records, Business Analysis, Administration, and Real Estate Development to support process optimization, cost efficiency, workflow streamlining, and operational effectiveness.

7. Stakeholder Engagement

The role engages senior leadership, functional heads, and subsidiary teams to secure alignment, buy-in, and effective adoption of governance frameworks.

The role leads governance immersion, onboarding, and awareness initiatives to embed understanding of governance principles, roles, and operating models.

8. Governance Committees Oversight and Secretariat Stewardship

The role is accountable for establishing, stewarding, and overseeing Group-wide governance standards applicable to the Group Procurement Management Committee (GPMC) and all subsidiary-level Procurement Management Committees, providing governance assurance over the consistent application of approved frameworks, regulatory expectations, and recognized best practice.