Customer Service Jobs in Kenya

114 jobs found

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Team Leader - Nairobi CBD

Nairobi Kenya
Jaza Energy

Regional Service Engineer

Nanyuki Kenya
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Jaza Energy

Regional Service Engineer

Nakuru Kenya
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SMEP Microfinance Bank Limited

Branch Manager

Nairobi Kenya
Sun King

Rider Success Manager

Nairobi Kenya
Royal Mabati Factory Limited

Business Development Officer

Nairobi Kenya
Takataka Solutions

Sales Executive- Collection

Nairobi Kenya
Agsol

Customer Experience Officer

Nairobi Kenya
PCEA Kikuyu Hospital

Account Clerk

Kikuyu Kenya

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Customer Experience Quality Assurance Officer - French Speaker

Nairobi Kenya

Country / Region

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Financial Services

Team Leader - Nairobi CBD

Job details

Contract Type

Description

Qualifications and Experience

  • Diploma/Degree in sales and marketing or any Business-related course
  • A practical working experience in a Micro Finance Institution.
  • At least 4 years of experience as a Team leader /Branch Manager

How to Apply


Interested candidates should send their application and updated CV to the email provided.


Responsibilities
  • Achieve monthly sales targets and bring in new customers
  • Ensures a high level of quality loans are referred to the business.
  • Provide support in the recovery of facilities referred by you and the team.
  • Ensures zero tolerance for customer complaints-both internal and external.
  • Maintain high levels of confidentiality of customers’ information.
  • Good Service Delivery on customer service Relationships.


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