Sales, marketing, promotion Jobs for Mid-level in Kenya

20 jobs found

Oasis Outsourcing

SDR Supervisor - Sales Development Representative

Nairobi Kenya
Closed for applications
Jamii Telecommunications

Territory Sales Leader

Nairobi Kenya
Closed for applications
Leading company in Marketing, advertising

We are hiring Sales Supervisor for a BPO

Nairobi Kenya
Closed for applications
Trianum

Sales Account Manager

Nairobi Kenya
Closed for applications
Sarova Hotels & Resorts

Sales Account Manager

Nairobi Kenya
Closed for applications
Mogo Kenya Limited

Marketing Coordinator (Device Financing)

Nairobi Kenya
Closed for applications
Mogo Kenya Limited

Digital Marketing Manager

Nairobi Kenya
Closed for applications
Mogo Kenya Limited

Part-Time Freelance Sales Agent-Check off Loans (Commission-Based)

Nairobi Kenya
Closed for applications
Mogo Kenya Limited

Deputy Area Sales Manager (Bondo Region)

Nairobi Kenya
Closed for applications

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Mogo Kenya Limited

Area Sales Manager

Nairobi Kenya
Closed for applications

Country / Region

Profession (Mid-level)

Seniority (Sales, marketing, promotion)

© Fuzu Ltd

Oasis Outsourcing

Human resources + 2 more

SDR Supervisor - Sales Development Representative

Closed for applications
Job details

Contract Type

Description
SDR Supervisor

Kenya, Nairobi – On-site

🚀 About the Role

We are seeking a results-driven SDR Supervisor to lead, manage, and elevate the performance of a high-impact sales development team.

This role is responsible for end-to-end team management, ensuring KPI achievement, driving performance, and building scalable strategies to maximize results. You will act as the key link between daily operations and strategic business goals.


✅ Requirements:
  • Proven experience in Sales Development / SDR team leadership
  • Strong people management and team leadership skills
  • Advanced analytical skills with KPI-driven mindset
  • Excellent communication and coaching abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong organizational and planning skills
  • Fluent English (required)
Additional Benefits:
  • Clear career progression path (Senior Supervisor → Management roles)
  • Ongoing development in leadership, analytics, and sales training
  • Commission is based on team performance against overall targets


Responsibilities

🎯 Key Responsibilities:

1. Team Management & Accountability
  • Full ownership of the assigned SDR team (100% accountability)
  • Ensure achievement of both individual and team KPIs
  • Oversee and coordinate daily operational activities
  • Drive performance aligned with business objectives
2. Team Development & Coaching
  • Create and execute Performance Improvement Plans (PIPs)
  • Conduct regular 1:1 sessions (weekly/biweekly) for coaching and performance review
  • Identify high-potential talent and develop future Team Leaders
  • Foster a high-performance, growth-oriented culture
3. Quality Assurance & Continuous Improvement
  • Serve as the primary QA reference for call/IA quality and process adherence
  • Lead shadowing sessions, role plays, and ongoing training initiatives
  • Identify operational gaps and implement corrective action plans
  • Ensure alignment with commercial and operational standards
4. Reporting & Performance Management
  • Prepare and present daily, weekly, and monthly performance reports, including:
    • IAs handled
    • PCA
    • Productivity metrics
    • Attendance
    • SDR performance comparisons
  • Analyze trends and build strategies to improve results
  • Identify and escalate blockers proactively
1. Team Management & Accountability
  • Full ownership of the assigned SDR team (100% accountability)
  • Ensure achievement of both individual and team KPIs
  • Oversee and coordinate daily operational activities
  • Drive performance aligned with business objectives
2. Team Development & Coaching
  • Create and execute Performance Improvement Plans (PIPs)
  • Conduct regular 1:1 sessions (weekly/biweekly) for coaching and performance review
  • Identify high-potential talent and develop future Team Leaders
  • Foster a high-performance, growth-oriented culture
3. Quality Assurance & Continuous Improvement
  • Serve as the primary QA reference for call/IA quality and process adherence
  • Lead shadowing sessions, role plays, and ongoing training initiatives
  • Identify operational gaps and implement corrective action plans
  • Ensure alignment with commercial and operational standards
4. Reporting & Performance Management
  • Prepare and present daily, weekly, and monthly performance reports, including:
    • IAs handled
    • PCA
    • Productivity metrics
    • Attendance
    • SDR performance comparisons
  • Analyze trends and build strategies to improve results
  • Identify and escalate blockers proactively


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