Program Manager

Delivery & Progress Management:

• Develops formal and comprehensive program delivery plan by integrating and documenting project deliverables, acceptance criteria, processes, procedures, risks, change requests and tasks.
  
• Facilitates project execution, controlling, and closing processes.
  
• Manages program progress by ensuring timelines, milestones, deliverables, budget, and quality are executed as planned to achieve business value.
  
• Enforces quality gates during the implementation of projects. This will involve stakeholder engagement and communication management through the project life cycle.
  
• Implement and enforce quality gates during project implementation.
  

Tools & Metrics Utilization 

• Tools and metrics utilization to track and improve project performance via EPM, MS Project, JIRA, Project Initiation Documents (Statement of works, Governance Structure, Communication plan, Risk Management Plan). 
  
• Timely reporting, updates, and governance meeting presentations using these tools. 
  

Risks Management

• Proactively identify, manage, and escalate risks and issues throughout the project life cycle.
  
• Swiftly mitigate risks and address issues to minimize their impact on project outcomes. 
  

CAPEX Utilization 

• Timely utilization and receipting of CAPEX for all projects within your domain.
  

Collaboration & Leadership:

• Foster collaboration with project teams and with stakeholders to realize shared goals by solving complex problems, open communication, and teamwork. 
  
• Provide leadership for direct reports which will include but not limited to interaction at senior levels and accountability/oversight/management.
  
• Contribute to the project management knowledge base by sharing lessons learned, best practices, research, to improve the quality of project management.
  
• Build capabilities of colleagues and advance the profession.
  
• To conduct performance appraisal, motivate and train staff in the section.