Programme Assistant – Shelter And Settlements (G5)

Required Qualifications and ExperienceEducation

• University degree in Environmental Studies, Climate Change, Development, Migration Studies or a related field from an accredited academic institution, with two years of relevant professional experience;
  
• or
  
• Completed High School diploma from an accredited academic institution, with four years of relevant professional experience.
  

Experience

• Minimum 3 years of relevant professional experience in a similar setting & capacity
  
• Demonstrated experience in project assistance or project implementation in international donor funded projects.
  
• Experience in contributing to drafting to project documents and reports.
  
• Familiarity with issues of migration.
  
• Work experience in IOM, UN agency, non-governmental organization, or international organization is required.
  
• Extensive experience in liaison and cooperation with governmental authorities and UN partners is required.
  
• Good level of computer literacy, including database applications.
  
• Previous work with migration issues and the ability to make adequate presentations.
  
• Experience working in hardship situations.
  
• Experience in recovery and resilience projects would be an advantage.
  

Skills

• Delivers on set objectives in hardship situations;
  
• Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office and regional objectives;
  
• Works effectively in high-pressure, rapidly changing environments.
  

Language

• Fluency in English and Kiswahili is required.
  

Required ValuesInclusion & respect for diversity

• Celebrates diversity in all its forms
  
• Shows respect and sensitivity towards gender, culture, race and ethnicity, religion, sexual orientation, political conviction and other differences.
  
• Encourages the inclusion of all team members and stakeholders while demonstrating the ability to work constructively with people from different backgrounds and orientations.
  
• Promotes the benefits of diversity; values diverse points of view and demonstrates this in daily work and decision making.
  
• Proactively addresses any prejudice, biases and intolerance in the workplace.
  
• Actively contributes to creating and maintaining a safe, harmonious, and respectful working environment free from all forms of discrimination, harassment, (including sexual harassment) and abuse of authority
  

Integrity & transparency

• Upholds and promotes the United Nations Charter, IOM’s Standards of Conduct and Unified Staff Regulations and Rules.
  
• Delivers on commitments; manages the Organization’s resources honestly, reliably and sustainably.
  
• Embraces and encourages transparency, balancing this with the need for discretion and confidentiality as appropriate.
  
• Maintains impartiality and takes prompt action in cases of unprofessional or unethical behavior.
  
• Does not abuse one’s position and acts without consideration of personal gain. Is motivated by professional rather than personal concerns.
  
• Respects the principle of independence and neither seeks, nor accepts, instructions from Member States.
  

Professionalism

• Demonstrates professional competence, mastery of subject matter and a willingness to improve knowledge and skills.
  
• Seeks to raise professional standards in oneself and others through daily work and activities.
  
• Is cognizant that taking certain courses of action may threaten the reputation of the Organization.
  
• Shows self-control and persistence when faced with difficult problems; remains calm in stressful situations.
  
• Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.
  
• Has a commitment to professional development.
  

Courage

• Does the right thing, even in particularly challenging and difficult situations.
  
• Shows resilience and respect in the face of adversity.
  
• Is decisive and versatile when faced with uncertainty and adapts quickly to change. Is prepared to take calculated risks to achieve the objectives of the Organization.
  
• Willing to speak up to protect others when misconduct or wrongdoing occurs.
  
• Is able to provide honest and constructive feedback to peers, direct reports or a supervisor.
  

Empathy

• Is able to stand in another person’s shoes and consider a situation from another perspective, even if one doesn’t agree with it.
  
• Supports and relates to others; actively seeks to emotionally understand what other people may be feeling.
  
• Is fully present when working with others, actively listening and engaging.
  
• Encourages collaboration through a willingness to consider multiple perspectives and opinions.
  

Required CompetenciesTeamwork

• Fosters a sense of team spirit by developing a shared understanding, accountability and enthusiasm for the team’s work.
  
• Displays a high level of cultural awareness, sensitivity to different ways of working and leverages individual strengths in order to build a better team.
  
• Shares credit for team accomplishments and ensures that the contribution of others is recognized.
  
• Helps create a positive team spirit, putting aside personal considerations to help the team achieve its goals.
  

Delivering Results

• Produces high-quality results and workable solutions that meet clients’ needs.
  
• Anticipates constraints, identifies solutions and takes responsibility for addressing critical situations.
  
• Monitors own and others’ work in a systematic and effective way, ensuring required resources and outputs.
  
• Aligns projects with Organization’s mission and objectives and demonstrates a good understanding of the impact of team’s and own work on external and internal counterparts.
  

Managing and Sharing Knowledge

• Disseminates and shares knowledge openly and actively contributes to knowledge/network communities for topics relevant to area of expertise.
  
• Encourages knowledge sharing across units/departments and ensures that knowledge as captured, recorded and disseminated appropriately.
  
• Builds networks for the effective communication and exchange of knowledge and ideas and puts others into contact with various sources of knowledge.
  
• Contributes to an environment that is conducive to innovation and learning.
  

Accountability

• Proactively seeks responsibility in delivering towards the goals of the organization.
  
• Plans and organizes work with a clear and deliberate focus, ensuring commitments are easily identified and progress is widely communicated.
  
• Stands by the actions of team or department, publicly accepting ownership.
  
• Takes responsibility of own shortcomings and those of the work unit, where applicable.
  

Communication

• Speaks and writes clearly and effectively.
  
• Seeks to share information with others, with due respect for diversity and confidentiality of specific sensitive information.
  
• Listens and seeks to understand without bias and responds appropriately.
  
• Shares information and keeps others up to date; actively seeks others’ views and ideas and respects their contribution.
  
• Tailors communication style to suit audience
  

Required Qualifications and ExperienceEducation

• University degree in Environmental Studies, Climate Change, Development, Migration Studies or a related field from an accredited academic institution, with two years of relevant professional experience;
  
• or
  
• Completed High School diploma from an accredited academic institution, with four years of relevant professional experience.
  

Experience

• Minimum 3 years of relevant professional experience in a similar setting & capacity
  
• Demonstrated experience in project assistance or project implementation in international donor funded projects.
  
• Experience in contributing to drafting to project documents and reports.
  
• Familiarity with issues of migration.
  
• Work experience in IOM, UN agency, non-governmental organization, or international organization is required.
  
• Extensive experience in liaison and cooperation with governmental authorities and UN partners is required.
  
• Good level of computer literacy, including database applications.
  
• Previous work with migration issues and the ability to make adequate presentations.
  
• Experience working in hardship situations.
  
• Experience in recovery and resilience projects would be an advantage.
  

Skills

• Delivers on set objectives in hardship situations;
  
• Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office and regional objectives;
  
• Works effectively in high-pressure, rapidly changing environments.
  

Language

• Fluency in English and Kiswahili is required.
  

Required ValuesInclusion & respect for diversity

• Celebrates diversity in all its forms
  
• Shows respect and sensitivity towards gender, culture, race and ethnicity, religion, sexual orientation, political conviction and other differences.
  
• Encourages the inclusion of all team members and stakeholders while demonstrating the ability to work constructively with people from different backgrounds and orientations.
  
• Promotes the benefits of diversity; values diverse points of view and demonstrates this in daily work and decision making.
  
• Proactively addresses any prejudice, biases and intolerance in the workplace.
  
• Actively contributes to creating and maintaining a safe, harmonious, and respectful working environment free from all forms of discrimination, harassment, (including sexual harassment) and abuse of authority
  

Integrity & transparency

• Upholds and promotes the United Nations Charter, IOM’s Standards of Conduct and Unified Staff Regulations and Rules.
  
• Delivers on commitments; manages the Organization’s resources honestly, reliably and sustainably.
  
• Embraces and encourages transparency, balancing this with the need for discretion and confidentiality as appropriate.
  
• Maintains impartiality and takes prompt action in cases of unprofessional or unethical behavior.
  
• Does not abuse one’s position and acts without consideration of personal gain. Is motivated by professional rather than personal concerns.
  
• Respects the principle of independence and neither seeks, nor accepts, instructions from Member States.
  

Professionalism

• Demonstrates professional competence, mastery of subject matter and a willingness to improve knowledge and skills.
  
• Seeks to raise professional standards in oneself and others through daily work and activities.
  
• Is cognizant that taking certain courses of action may threaten the reputation of the Organization.
  
• Shows self-control and persistence when faced with difficult problems; remains calm in stressful situations.
  
• Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.
  
• Has a commitment to professional development.
  

Courage

• Does the right thing, even in particularly challenging and difficult situations.
  
• Shows resilience and respect in the face of adversity.
  
• Is decisive and versatile when faced with uncertainty and adapts quickly to change. Is prepared to take calculated risks to achieve the objectives of the Organization.
  
• Willing to speak up to protect others when misconduct or wrongdoing occurs.
  
• Is able to provide honest and constructive feedback to peers, direct reports or a supervisor.
  

Empathy

• Is able to stand in another person’s shoes and consider a situation from another perspective, even if one doesn’t agree with it.
  
• Supports and relates to others; actively seeks to emotionally understand what other people may be feeling.
  
• Is fully present when working with others, actively listening and engaging.
  
• Encourages collaboration through a willingness to consider multiple perspectives and opinions.
  

Required CompetenciesTeamwork

• Fosters a sense of team spirit by developing a shared understanding, accountability and enthusiasm for the team’s work.
  
• Displays a high level of cultural awareness, sensitivity to different ways of working and leverages individual strengths in order to build a better team.
  
• Shares credit for team accomplishments and ensures that the contribution of others is recognized.
  
• Helps create a positive team spirit, putting aside personal considerations to help the team achieve its goals.
  

Delivering Results

• Produces high-quality results and workable solutions that meet clients’ needs.
  
• Anticipates constraints, identifies solutions and takes responsibility for addressing critical situations.
  
• Monitors own and others’ work in a systematic and effective way, ensuring required resources and outputs.
  
• Aligns projects with Organization’s mission and objectives and demonstrates a good understanding of the impact of team’s and own work on external and internal counterparts.
  

Managing and Sharing Knowledge

• Disseminates and shares knowledge openly and actively contributes to knowledge/network communities for topics relevant to area of expertise.
  
• Encourages knowledge sharing across units/departments and ensures that knowledge as captured, recorded and disseminated appropriately.
  
• Builds networks for the effective communication and exchange of knowledge and ideas and puts others into contact with various sources of knowledge.
  
• Contributes to an environment that is conducive to innovation and learning.
  

Accountability

• Proactively seeks responsibility in delivering towards the goals of the organization.
  
• Plans and organizes work with a clear and deliberate focus, ensuring commitments are easily identified and progress is widely communicated.
  
• Stands by the actions of team or department, publicly accepting ownership.
  
• Takes responsibility of own shortcomings and those of the work unit, where applicable.
  

Communication

• Speaks and writes clearly and effectively.
  
• Seeks to share information with others, with due respect for diversity and confidentiality of specific sensitive information.
  
• Listens and seeks to understand without bias and responds appropriately.
  
• Shares information and keeps others up to date; actively seeks others’ views and ideas and respects their contribution.
  
• Tailors communication style to suit audience
  

Under the overall supervision of the Senior Coordinator, and direct supervision of the Programme Officer (Shelter and Settlements), the incumbent will assist administrative, coordination, implementation, monitoring and reporting aspects of activities under IOM Kenya’s R&R programme. In particular, the incumbent will:

Core Functions / Responsibilities:

• Assist in implementing and monitoring all operational, logistical and administrative aspects of IOM Kenya’s programmes on Recovery and Resilience in close coordination with the Project Manager.
  
• Liaise and coordinate with government partners, local authorities, and other stakeholder on the implementation of R&R projects.
  
• Document and maintain records of project-related correspondence, progress and other relevant technical documents including payment requests and similar routine documentation for the projects.
  
• Assist in the development of visibility and communication materials and other relevant background documents.
  
• Draft reports and correspondence and assist in dissemination to relevant counterparts.
  
• Provide technical support in order to increase the understanding of relevant and interested partners.
  
• Participate in IOM meetings and conferences relevant to the R&R Unit in IOM Kenya, as assigned by the Project Manager
  
• Maintain linkages and liaison with partner agencies and ministries, relevant to the unit as directed.
  
• Organize conferences and/or training sessions, as necessary.
  
• Undertake duty travels related to the project implementation.
  
• Perform other relevant duties as assigned.