Theatre Technician

Person Specification

• Bachelors in Pharmacy (BPharm)
  
• A valid Kenya Pharmacy and Poisons Board (PPB) practice License
  
• Updated BLS certificate
  
• Leadership & Management certificate/degree
  
• Not less than 3 years’ experience in Pharmacy Management
  
• COHSASA or other Accreditation experience
  
• Excellent interpersonal and communication skills
  
• Attention to detail
  

Person Specification

• Bachelors in Pharmacy (BPharm)
  
• A valid Kenya Pharmacy and Poisons Board (PPB) practice License
  
• Updated BLS certificate
  
• Leadership & Management certificate/degree
  
• Not less than 3 years’ experience in Pharmacy Management
  
• COHSASA or other Accreditation experience
  
• Excellent interpersonal and communication skills
  
• Attention to detail
  

• The pharmacy manager will perform the following people management duties as guided by Avenue HR policies and in coordination with the HR Department.
  • Efficient utilization of Pharmacy techs, pharmacy clerks and pharmacy assistants- Liaise with the Medical Services Manager to ensure optimal staff levels as well as efficient use of overtimes and locums. 
    
• Ensure staff daily task / shelf allocations for inventory management, Emergency trolley medication management, daily / random counts, variance and expiry monitoring to achieve optimal stock management and tidy shelves. 
  • Identify training gaps and liaise with HR and medical quality team to facilitate training
    
  • Participate in the recruitment, interviewing and hiring pharmacy personnel
    
  •  Ensure all pharmacy staff undergo orientation, training and competence assessment checks
    
  • Manage Rota, leaves and absenteeism as per HR policies
    
  • Ensure staff within the pharmacy units are highly motivated and minimize staff attrition rates by
    
  • Regular staff engagement and monthly departmental meetings
    
  • Promptly addressing staff concerns - Identify and deal with personnel issues in a proactive and timely manner, with appropriate follow up as necessary
    
  •  Reward, Recognition and Discipline 
    
  • Ensure that deserving staff are recognized/rewarded 
    
  •  Disciplinary action (with proper cause) is undertaken without undue delay and per defined policies
    
  • Staff supervision: Responsible for supervising all pharmacy staff (Pharm techs, clerks and assistants) and evaluating performance.
    
• Manage and lead the Pharmacy Units (Outpatient, Special Clinics and Inpatient) in the provision of safe, timely, efficient, effective and patient-centered pharmacy services and operations
  • Implement safe medication use processes in all the pharmacy units
    
  • Develop and / or maintain operational and quality policies and procedures
    
  • Ensure compliance to the pharmacy policies, procedures and pharmacy manual
    
  • Ensure compliance to regulatory and accreditation standards
    
  • Ensure timely and appropriate drug returns / recalls and treatment sheet reviews.
    
  • Serve as the pharmacy leadership team liaison to interdisciplinary team members for areas of responsibility (e.g., nurse managers, specialists, medical quality, etc.).
    
  • Monitor Turn Around Time of service and intervene when necessary
    
  • Perform duties as a member of the hospital clinical governance committees as guided by the committees Terms of Reference
    
• Ensure that Avenue Corporate Governance policies are adhered to. 
  • Prevent, detect, and report any fraud or criminal activity
    
  • Fully review and ensure implementation of audit recommendations 
    
• Ensure optimal Financial Management of Pharmacy services
  • Stock Management:
    • Physical Inventory count / Stock takes daily for high value items and monthly for all items in all pharmacy units, wards, Surgical and consumables stores, theatre and other area with pharmacy items.
      
    • Maintain optimal stock levels to achieve a target of 15-21 inventory days without stock outs
      
    • Perform accurate and timely stock variance reporting with justifiable reasons prior to approval and adjustments
      
• Target zero expiries and stock losses
  • Prepare a monthly report for pharmacy based on KPIs
    
  • Check margins monthly for items to ensure target margins are attained
    
  • Develop plans and lead efforts to improve financial performance in assigned areas of responsibility
    
• 5.    Ensure highest quality of care and service in the Pharmacy units:
  • Supervise the drug preparations for high alert medication and extemporaneous preparations & compounding e.g., dermatological preparations and syrups
    
  • Ensure appropriate storage of pharmacy items with temperature & humidity monitoring and in compliance with other policies including Hazmat items handling
    
  • Ensure appropriate disposal of pharmacy items as per PPB and COHSASA requirements
    
  • Monitor compliance to care protocols, guidelines, pathways, and standard treatment guidelines
    
  • Review and act on quality indicator reports and implementation of QIPs as assigned by Medical services Manager.
    
  • Incident Management: Ensure all incidents/events are recorded and reported within 24 hours using the provided tools and implementation of corrective actions.
    
  • Ensure proper documentation for medication labelling and use – treatment sheets, order sheets
    
  • Maintain and enforce infection control standards within the pharmacy units.
    
  • Ensure implementation of medication policies to prevent medication errors
    
  • Ensure all Pharmacy and medication use as per COHSASA Standards are maintained at all times
    
• Patient satisfaction and confidentiality:
  • Ensure patient satisfaction through quality of care, communication, and collection of feedback from patients as determined in the KPI using the standardized patient satisfaction in the pharmacy units.
    
  • Always maintain client/patient privacy and confidentiality
    
• Any other duty as assigned by your immediate supervisor in line with the job description