For employers

Published

Industry

Manufacturing, operations, quality Jobs in Nigeria

50

jobs

Tek Experts

Operations Manager

Lagos, Nigeria

14 days remaining

Tek Experts

Senior Operations Manager

Lagos, Nigeria

14 days remaining

Kimberly Ryan

Manufacturing Manager

Lagos, Nigeria

12 days remaining

Dwight Patterson

Quality Assurance Officer

Lagos, Nigeria

14 days remaining

Green Africa Airways Limited

Specialist, Gcare And Quality Assurance

Lagos, Nigeria

11 days remaining

Avant Halogen

Control Room Officer - Lagos

Lagos, Nigeria

2 days ago

Avant Halogen

Control Room Officer - Ogun

Lagos, Nigeria

2 days ago

The Agric & Culture Company

Only on Fuzu

Quality Control & Assurance Manager

Lagos, Nigeria

22 days remaining

Ascentech Services Limited

Weigh Bridge Operator - Ogun

Nigeria

6 days remaining

Get personalised job alerts directly to your inbox!

Ascentech Services Limited

Quality Control Officer

Benin City, Nigeria

6 days remaining

Country / Region

Africa
Kenya
Uganda

Fuzu

About Fuzu
Careers at Fuzu
Contact us

© Fuzu Ltd 2024

Operations Manager

Closing: May 28, 2024

14 days remaining

Published: May 13, 2024 (2 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

Sign up to view job details.

Qualifications
APTS is a good fit for you if:
  • You’re technically proficient and have higher education classwork in IT or technical work, or experience with enterprise support.
  • You love technology, understand it, and are adept at using it.
  • You’re proficient in both written and oral English.
  • You enjoy solving complex technical issues.
  • You’re customer-obsessed, take the initiative, and exceed expectations.

In this role:

  • A Bachelor's or Master's Degree in Business Administration, Projects, Economics or a related field is preferred.
  • 5 - 10 years of experience in technical support, software support, IT operations or infrastructure services are required, with at least 3 years of managing teams.
  • Must have completed the compulsory 1-year NYSC or have an exemption certificate.
  • Experience in supporting cloud-based technologies is helpful.
  • Excellent understanding of technology-based environments and solutions is required.
  • Certification in MS Azure, MCSE, CCNP, Linux, and/or in the core team technologies is preferred.
  • Strong organizational, planning, leadership, and management skills to motivate and develop employees are required.
Responsibilities
Qualifications
APTS is a good fit for you if:
  • You’re technically proficient and have higher education classwork in IT or technical work, or experience with enterprise support.
  • You love technology, understand it, and are adept at using it.
  • You’re proficient in both written and oral English.
  • You enjoy solving complex technical issues.
  • You’re customer-obsessed, take the initiative, and exceed expectations.

In this role:

  • A Bachelor's or Master's Degree in Business Administration, Projects, Economics or a related field is preferred.
  • 5 - 10 years of experience in technical support, software support, IT operations or infrastructure services are required, with at least 3 years of managing teams.
  • Must have completed the compulsory 1-year NYSC or have an exemption certificate.
  • Experience in supporting cloud-based technologies is helpful.
  • Excellent understanding of technology-based environments and solutions is required.
  • Certification in MS Azure, MCSE, CCNP, Linux, and/or in the core team technologies is preferred.
  • Strong organizational, planning, leadership, and management skills to motivate and develop employees are required.
  • The Azure Platform Technical Support (APTS) team provides world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.
  • This is an experienced technical team who supports multiple products within the Microsoft portfolio, including networking, virtualization, app development, authentication, backup, and recovery. You’ll work as part of a highly collaborative team to solve intermediate and complex technical problems for medium and large companies.

This role will:

  • Ensure that all targets and SLAs are met at a global level.
  • Deliver the business plan, aligning customer and Tek Experts strategy while maximizing operational excellence.
  • Establish and monitor operational processes to meet or exceed customer expectations and ensure high customer satisfaction.
  • Implement process improvements, including change management, to enhance performance for clients or reduce costs for the company.
  • Ensure the right balance of resources to maintain service delivery within agree-upon budgets.
  • Drive business strategy for your site to maximize operational excellence in accordance with the overall organizational strategy.
  • Implement operational processes to successfully manage site activities and seek out cost-effective solutions that improve strategic and tactical operations.
  • Coach, mentor and inspire the first line management team to live the Tek Experts values and achieve high employee engagement, to work with people, to structure teams, and to evaluate team performance. Lead resource planning processes that grow internal talent and create contingencies for short-term capacity gaps.
  • Develop and implement KPIs to measure effectiveness and ensure business goals are met.
  • Build managerial capability within the management team and pipeline related to the employee lifecycle.

Tags

Manufacturing, operations, quality jobs

Consulting, business support, auditing industry jobs

Mid-level jobs

Jobs in Lagos

Jobs in Nigeria

Manufacturing, operations, quality jobs in Lagos

Applications submitted via Fuzu have 32% higher chance of getting shortlisted.

Check out the following blog posts to support your job search