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Customer Service Officer

Closing: Sep 20, 2022

This position has expired

Published: Aug 23, 2022 (2 months ago)

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Customer Service Officer are responsible for ensuring a high level of customer satisfaction and maximizing company profits. Specific responsibilities seen on a Customer Service Attendant example resume are greeting clients, maintaining stocks, processing payments, answering to client inquiries, promoting products on offer, organizing events, and reporting to supervisors.


Responsibilities
Customer Service Officer are responsible for ensuring a high level of customer satisfaction and maximizing company profits. Specific responsibilities seen on a Customer Service Attendant example resume are greeting clients, maintaining stocks, processing payments, answering to client inquiries, promoting products on offer, organizing events, and reporting to supervisors.


  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer


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