Minimum Education: First Degree or its equivalent in any discipline preferably business-related.
Higher Degrees (MBA)/Professional Certificate will be an added advantage

Experience:

Minimum of 5 years relevant experience and at least 2 years in management position with responsibility in Retail & marketing units, relationship management, product management and Marketing and retail sales.

Knowledge:

Financial advisory
Good Knowledge of the business environment
Credit/Risk Management
Banking structure, policies, and procedures
Banking Operations, Products & Services
Customer Service
Marketing/ Sales 
Business/ Product Development
Budget Planning & Control  
Financial Analysis Business/ Operational Strategy
Strategic Business Planning

Responsibilities

Job Requirements
Education:

Minimum Education: First Degree or its equivalent in any discipline preferably business-related.
Higher Degrees (MBA)/Professional Certificate will be an added advantage

Experience:

Minimum of 5 years relevant experience and at least 2 years in management position with responsibility in Retail & marketing units, relationship management, product management and Marketing and retail sales.

Knowledge:

Financial advisory
Good Knowledge of the business environment
Credit/Risk Management
Banking structure, policies, and procedures
Banking Operations, Products & Services
Customer Service
Marketing/ Sales 
Business/ Product Development
Budget Planning & Control  
Financial Analysis Business/ Operational Strategy
Strategic Business Planning

Supervise activities of retail marketing staff to ensure timely and efficient service delivery to customers.
Promote the sales and service culture through coaching, guidance and staff motivation 
Ensure achievement of monthly and annual targets 
Approve expenditure for the branch marketing team within limits 
Ensure branch operating cost is within approved budget 
Ensure zero tolerance for inactive/dormant accounts 
Manage all staff in the team to achieve increased value creation, volume of business and enhanced profitability for the bank 
Ensure effective risk asset appraisal, disbursement and monitoring 
Provide timely and accurate reports in prescribed formats and intervals 
Ensure excellent working relationship with the branch operations staff 
Perform all other duties as assigned by the Group Head.

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