Mogo Kenya Limited
Field Collection Team Lead
Nairobi • Kenya
Closed for applications
Standard Bank Group
Manager, Reconciliations
Nairobi • Kenya
Closed for applications
Old Mutual
Relationship Executive
Nairobi • Kenya
Closed for applications
Central Bank of Kenya
Senior Officer, Payment Services Operations
Nairobi • Kenya
Closed for applications
Central Bank of Kenya
Deputy Manager, Retail Payments Oversight
Nairobi • Kenya
Closed for applications
Britam
Corporate Pension Relationship Assistant
Nairobi • Kenya
Closed for applications
Access Bank
Team Lead, Tax Compliance
Lagos • Nigeria
Closed for applications
Access Bank
Team Lead, Transfer Pricing
Lagos • Nigeria
Closed for applications
National Bank of Kenya
Relationship Manager, Water, Sanitation & Hygiene (WASH)
Nairobi • Kenya
Closed for applications
Get personalised job alerts directly to your inbox!
Central Bank of Kenya
Deputy Manager, SWIFT Secretariat Services in Payment Services Operations Division
Nairobi • Kenya
Closed for applications
Top cities with open vacancies
Jobs in Nairobi, Jobs in Kampala, Jobs in Lagos, Jobs in Mombasa, Jobs in Meru, Jobs in Abuja, Jobs in Mbarara, Jobs in Port Harcourt, Jobs in Kisumu, Jobs in Eldoret, Jobs in Makurdi, Jobs in Kano, Jobs in Gombe, Jobs in Enugu, Jobs in Bauchi, Jobs in Awka, Jobs in Asaba, Jobs in Thika, Jobs in Ruiru, Jobs in NyeriCompanies hiring now
Britam, Central Bank of Kenya, First Bank of Nigeria Limited, Moniepoint Incorporated, SBM BankProfession (Banking, microfinance, insurance)
Accounting, finance, banking, insurance,Administrative, clerical,Business, strategic management,Customer support, client care,Human resources,Information technology, software development, data,Legal,Project, program management,Research, academy,Sales, marketing, promotion,Transportation, logistics, driving,
Industry
Aeronautics,Agriculture, fishing, forestry,Arts, design,Automotive,Banking, microfinance, insurance,Communications, media, radio, tv,Computers, software development and services,Construction, renovation, maintenance,Consulting, business support, auditing,Education, academic,Energy, utilities, environment,Engineering, architecture,Finance & FinTech,Financial Services,Governmental,Health care, medical,Housekeeping, maintenance,Human resources, talent development, recruiting,Legal, accounting,Manufacturing,Marketing, advertising,Non-profit, social work,Outsourcing, leasing,Real estate,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Security,Telecommunications,Transportation, logistics, storage,
Seniority (Banking, microfinance, insurance)
© Fuzu Ltd
Mogo Kenya Limited
Banking + 2 more
Description
EXPERIENCE:
- Excellent communication and interpersonal skills.
- Strong analytical & problem-solving skills.
- At least four years of relevant experience.
- Ability to adapt quickly and work independently.
- Fluent in English and Swahili.
- Good leadership skills
- Loyalty and Integrity
- Degree/Diploma in Business Administration or related field.
Responsibilities
- Assigning cases for field visit to field agents
- Coordinating with field agents on their daily performance and ensuring the specialists have the necessary support.
- Providing leadership to team members by communicating team goals, motivating, and addressing their issues
- Providing support to agents to ensure they can deliver
- Assisting with induction and training for Debt Collection new hires
- Drive strong performance management in the team through clear communication on performance expectations
- Identifying training needs, preparing training materials and recommending trainings that require external trainers
- Develop strategies to promote team members adherence to debt collection policy and performance goals
- Conduct team meetings to update members on changes in processes, target achievements and expectations.
- Monitoring and training on usage of Field Collection tools in the department and company’s ERP System
- Generate and share detailed reports about team performance
- Submit suggestions on debt collection process improvements
- Ensuring daily repossessed bikes align with Redash report and correctly updated in the system.
- Any Other duties assigned
Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.