Sun King
Shop Branding Quality Assurance (QA) Specialist
Nairobi
• Kenya
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• Kenya
Closed for applications
Profession (Energy, utilities, environment)
Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Customer support, client care,Design, arts,Electrical engineering,Energy, power,Engineering, architecture,Government, community development, public services,Human resources,Information technology, software development, data,Installation, maintenance, repair,Legal,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Project, program management,Research, academy,Sales, marketing, promotion,Skilled, manual labor,Teaching, training,Telecommunications,Transportation, logistics, driving,
Industry (Business, strategic management)
Aeronautics,Agriculture, fishing, forestry,Automotive,Banking, microfinance, insurance,Communications, media, radio, tv,Computers, software development and services,Consulting, business support, auditing,Data/Research,Education, academic,Electronics,Energy, utilities, environment,Finance & FinTech,Financial Services,Fitness, well-being and lifestyle,Health care, medical,Housekeeping, maintenance,Human resources, talent development, recruiting,Legal, accounting,Manufacturing,Marketing, advertising,Non-profit, social work,Raw materials, oil, chemicals,Real estate,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Telecommunications,Transportation, logistics, storage,
Seniority (Business, strategic management, Energy, utilities, environment)
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Sun King
Energy + 2 more
Description
You would be a strong candidate if you have:
- Diploma or Bachelor’s degree in Marketing, Business, or related field with 2–5 years’ experience in field marketing, retail execution, merchandising, or QA roles.
- Strong experience in retail branding, merchandising, and trade marketing, with a focus on maintaining brand consistency and visual quality standards.
- Proficiency in data collection and reporting tools such as ODK, KoboToolbox, Excel, or mobile audit applications, with basic data evaluation capability.
- High level of accuracy and quality control, with the ability to assess visual standards and ensure compliance across multiple locations.
- Strong problem-solving, field execution, and stakeholder coordination skills, with the ability to work alone and manage multiple sites.
- Highly disciplined, process-guided, comfortable with extensive travel and fieldwork, and able to balance speed, cost, and quality in execution.
Responsibilities
Shop Branding Audits & Compliance
- Conduct field audits of Sun King branded shops when vendor branding is on-going and at the end of the branding process to conduct an audit check.
- Verify correct installation and usage of branding materials (signage, wall branding.
window decals & complete product installation.
- Ensure alignment with brand guidelines (logo usage, colours, messaging, layout).
- Identify & document gaps, inconsistencies or damaged branding elements during the vendor branding process & ensure correction is addressed with the vendor.
- Course correction initiatives are to be documented.
Quality Assurance Process Execution
- Implement standardized QA checklists and audit frameworks.
- Capture photographic evidence and detailed reports for each outlet visit with time stamp.
- Score shops based on compliance metrics and defined QA benchmarks.
- Track vendor adherence to branding SLAs and installation standards.
Issue Identification & Resolution
- Flag and document branding defects, poor installations or unauthorized modifications.
- Coordinate with vendors, installers, and internal teams to resolve issues.
- Follow up to ensure corrective actions are completed within timelines.
Data Collection & Reporting
- Maintain accurate records of shop audit results in digital tools or dashboards.
- Evaluate trends in compliance, regional performance, and recurring issues.
- Provide weekly/monthly reports with actionable insights and recommendations.
- Assist with performance scorecards for vendors and field teams.
Vendor & Field Team Coordination
- Work closely with branding vendors, installers, and field sales teams.
- Assist onboarding and training of vendors on branding standards.
- Monitor vendor performance and adherence to quality expectations.
Continuous Improvement
- Recommend improvements to branding materials, installation processes and QA frameworks.
- Contribute to cost optimization by identifying inefficiencies or rework drivers.
- Assist with pilot programs for new branding formats or retail concepts.
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