In this role, you will oversee field operations, support and mentor agents, drive performance standards, and ensure adherence to collection policies and company systems. If you have at least 4 years of relevant experience, strong analytical and leadership skills, and a background in Business Administration or a related field, we would love to hear from you.

Requirements

• Assigning cases for field visit to field agents.
  

• Coordinating with repo officers on their daily performance and ensuring the specialists have the necessary support.
  

• Providing support to agents to ensure they can deliver
  

• Assisting with induction and training for Debt Collection new hires
  

• Ensuring daily repossessed bikes align with Redash report and correctly updated in the system.