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Absa Group Ltd, Equity Bank Kenya , Moniepoint Incorporated, MTN Group, University of NairobiProfession (Mid-level)
Industry (Information technology, software development, data, Mid-level)
Seniority (Information technology, software development, data)
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Telecommunications
Senior Specialist - Unified Communication & Collaboration Presales
Description
Education
BSc in Computer Science, Electrical/Computer/Software Engineering. Master’s degree in Technical or Commercial field is preferred
Relevant OEM UC&C, Cloud and Security Certifications : Huawei, Cisco, Avaya, Meta switch etc.
Business and Commercial Acumen
Work Experience
Minimum of 5 years’ experience in Information technology and Presales
Deep understanding of Unified Communication and Collaboration, cloud networking and security technology
Prior professional services / consulting background
Worked across diverse cultures and geographies advantageous
Experience working in a large organization
Responsibilities
Use commercial acumen to translate customer requirements into working solutions that fit within customer budgets
Present business cases to Senior Management for approval, funding and prioritization.
Work in cross functional teams to define, deliver and support the design and development of UC&C technology solutions that are fit for purpose
Participate in the supplier selection process, evaluating usefulness, cost of products and making appropriate recommendations.
Keep abreast of current and future trends and contribute to the development, review and analysis of the UC&C Products and Services roadmaps to ensure alignment with client requirements.
Provide pre-sales technical support and expertise in response to client requirements to provide prescriptive guidance on security, cost, performance, reliability, operational efficiency and best-practice architectures
Anchor the account management and go-to-market activities for key identified clients across segments and regions
Support continuous technical relationships with customers and partners to ensure high levels of satisfaction
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