Customer Service Jobs

182 jobs found

I&M Bank

Branch Manager (Bomet)

Bomet

Kenya

Closed for applications
I&M Bank

Branch Manager (Kiambu)

Kiambu

Kenya

Closed for applications
I&M Bank

Branch Manager (Machakos)

Machakos

Kenya

Closed for applications
Sun King

Country Retail Manager - PayGo Phone (Nigeria)

Lagos

Nigeria

Closed for applications
HF Group

Group Business Development Manager

Nairobi

Kenya

Closed for applications
Tatum Bank

Relationship Officer - Private Banking/HNI

Abuja

Nigeria

Closed for applications
Tatum Bank

Relationship Officer - SME Banking

Abuja

Nigeria

Closed for applications
Tatum Bank

Relationship Officer - Retail Banking

Abuja

Nigeria

Closed for applications
Zedcrest Group

SME Business Officer

Lagos

Nigeria

Closed for applications

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Aga Khan Hospitals

Patient Services Coordinator, Outreach Clinic Roysambu

Nairobi

Kenya

Closed for applications

Country / Region

Profession

© Fuzu Ltd

I&M Bank

Banking + 2 more

Branch Manager (Bomet)

Closed for applications
Job details

Contract Type

Description

Qualifications and Competencies:

  • Bachelor’s Degree in a Social Science or related field Professional Qualifications / Membership to professional bodies/ Publication.

Relevant professional qualification:

  • Member of a relevant professional body.

Work Experience Required:

  • Over Ten (10) years’ relevant experience with over Three (3) years in management in a similar organization.
  • Strong leadership skills.
  • Executive disposition.
  • Demonstrate high levels of integrity.
  • Excellent communication and interpersonal skills.


Responsibilities
  • Prospect for new business from new and existing clients.
  • Prepare call reports with recommendations and submit them for approval.
  • Drive branch business performance by achieving growth in performance parameters.
  • Monitor branch sales performance and portfolio growth to meet targets.
  • Identify business improvement opportunities and suggest service enhancements, product improvements, and process changes.
  • Understand local business drivers impacting branch performance.
  • Submit weekly activity reports including business acquired and customer issues.
  • Analyze financial statements, assess credit requests, and present findings and recommendations to approvers.
  • Manage collateral registration process and ensure timely securities perfection.
  • Oversee excess drawings and loan arrears to maintain asset quality.
  • Ensure branch service excellence through monitoring and resolution planning.
  • Build a motivated branch team, ensure compliance, and monitor operational performance while maintaining high service standards.


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