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Customer support, client care Jobs for Entry and Basic-level in Africa

16 jobs found

Oasis Outsourcing

Homecare Scheduler (LCL)

Nairobi

• Kenya

Influx. Inc

Customer Service Agent - CSA

Nairobi

• Kenya

Food For Education

Customer Experience Intern

Nairobi

• Kenya

Oasis Outsourcing

Costumer Service Agent

Nairobi

• Kenya

Oasis Outsourcing

Customer Service Representative - Agent

Nairobi

• Kenya

Accor

Waiter

Nairobi

• Kenya

Closed for applications
Church World Service

Janitor (National)

Nairobi

• Kenya

Oasis Outsourcing

SCHEDULER

Nairobi

• Kenya

Oasis Outsourcing

Customer Service Representative - CS

Nairobi

• Kenya

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Oasis Outsourcing

Customer Service Representative

Nairobi

• Kenya

Closed for applications

Country / Region

KenyaNigeriaUganda

Profession (Entry and Basic-level)

Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Construction,Customer support, client care,Design, arts,Electrical engineering,Energy, power,Engineering, architecture,Food, nutrition,General management, leadership,Government, community development, public services,Human resources,Information technology, software development, data,Installation, maintenance, repair,Legal,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Research, academy,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Skilled, manual labor,Sports, beauty, wellbeing,Teaching, training,Telecommunications,Transportation, logistics, driving,

Seniority (Customer support, client care)

Entry and Basic-level,Mid-level,Senior-level,

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Oasis Outsourcing

Health care + 1 more

Homecare Scheduler (LCL)

Nairobi • Kenya
Job details

Salary

Description

SCHEDULER

Salary: 80,000KES

Schedule: It is not yet defined, availability is required to add it, 5 working days 2 days off.


Job description:

We are seeking a reliable and detail-oriented On‑Call Scheduler with at least one year of experience in the home care industry.

This role plays a critical part in ensuring the successful delivery of services for the organization by coordinating care coverage and maintaining clear communication with both caregivers and patients.

The On‑Call Scheduler will interact regularly with caregivers and patients, primarily in the state of New York, to manage last-minute scheduling needs, call-outs, and unresolved cases from the week.



Skills:


-English C1

-Minimum of 1 year of experience in the home care industry (required)




Responsibilities

Responsibilities:

-Handle call-outs and urgent scheduling needs during weekends and on an on-call basis.
-Manage and resolve pending cases that may have remained open since the week.
-Communicate effectively with caregivers to ensure service coverage and compliance.
-Interact with patients and families to confirm schedules and address concerns.
-Coordinate replacements and modifications to schedules as needed. Ensure continuity and quality of care in alignment with Company service standards.
-Accurately document schedule changes and communications in internal systems.

-Collaborate with internal teams to escalate and resolve complex cases when necessary.*SCHEDULER*



Tags
Customer support, client careHealth care, medicalEntry and Basic-levelKenya

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