Odoo
Customer Care Manager - Africa (French Speaker)
Nairobi • Kenya
The Simba Group
Receptionist
Kampala • Uganda
Moniepoint Incorporated
Regional Team Lead, Customer Support, (South East)
Uyo • Nigeria
Calltronix Kenya Limited
Quality Assurance Officer (QA)
Nairobi • Kenya
Teleperformance
Quality Assurance Analyst I | Teleperformance
Mombasa • Kenya
Old Mutual
Team Leader Customer Experience
Kampala • Uganda
Closed for applications
Basigo
Customer Experience Manager
Nairobi • Kenya
Closed for applications
The Nairobi Hospital
Customer Experience Assistant
Nairobi • Kenya
Closed for applications
Airtel Uganda
Lead Call Centre
Kampala • Uganda
Closed for applications
Get personalised job alerts directly to your inbox!
Deutsche Post DHL Group
Customer Contact Centre Advisor - Mandarin
Lagos • Nigeria
Closed for applications
Top cities with open vacancies
Jobs in Nairobi, Jobs in Kampala, Jobs in Lagos, Jobs in Port Harcourt, Jobs in Abuja, Jobs in Ibadan, Jobs in Uyo, Jobs in Lamu, Jobs in Meru, Jobs in MombasaCompanies hiring now
Central Bank of Kenya, Old Mutual, Teleperformance, The Nairobi Hospital, World VisionProfession (Mid-level)
Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Customer support, client care,Design, arts,Electrical engineering,Energy, power,Engineering, architecture,Food, nutrition,General management, leadership,Human resources,Information technology, software development, data,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Skilled, manual labor,Sports, beauty, wellbeing,Teaching, training,Transportation, logistics, driving,
Industry (Customer support, client care, Mid-level)
Seniority (Customer support, client care)
© Fuzu Ltd
Odoo
Computers + 1 more
Description
Requirements
- Bachelor's Degree
- Perfect command of French and English, both spoken and written.
- Good and quick understanding of customer needs
- Highly organized, capable of working independently and managing time effectively
- Strong prioritization skills, with the ability to work effectively under pressure
- Based in Nairobi, Kenya, or a member of the East African Community (EAC)
Responsibilities
- Managing a portfolio of approximately 1,000 clients (small businesses), finding the right balance between automation and personalized engagement based on individual needs
- Facilitate the onboarding process for new Odoo customers, ensuring they have the necessary tools and resources
- To be the main point of contact for our clients, providing them with advice and support to improve their experience throughout their projects
- Collaborate with our sales team to identify growth opportunities and develop strategies to expand our customer base.
Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.