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Tristar Global Logistics
Transportation + 2 more
Description
Requirements
- Diploma or degree in marketing, communications, digital media or a related field, or equivalent demonstrable experience.
- Minimum 2–3 years’ hands-on social media management experience with evidence of accounts personally grown (follower and engagement growth you can show).
- A portfolio of published work, graphics, video and live accounts, available for review.
- Demonstrated experience developing and executing social media strategy, not only posting content.
- Experience producing short-form video (shooting and editing) is strongly preferred.
- Desirable experience with fitness, wellness, lifestyle or consumer brands.
Technical Skills and Tools
- Proficiency with a social media management / scheduling tool (e.g., Meta Business Suite, Hootsuite, Buffer, Later or similar).
- Native fluency across the major platforms relevant to the brand and their analytics dashboards.
- Graphic design and video editing capability (e.g., Adobe Photoshop, Illustrator, Premiere Pro, Canva, CapCut or equivalent).
- Working ability with paid social (Meta Ads Manager, TikTok Ads or similar).
- Comfort with reporting and spreadsheets for performance tracking.
- Personal Competencies
- Strong copywriting and a confident, consistent grasp of the brand’s voice.
- Creativity balanced with discipline, consistent output to a calendar.
- Self-starting, organized and able to work without constant supervision.
- Responsive and customer-minded in community interactions.
- Data-literate , reads results honestly and adapts.
Responsibilities
Strategy and Planning
- Develop and maintain a monthly content calendar aligned to business priorities, promotions and seasonal moments.
- Define platform strategy (e.g., Instagram, TikTok, Facebook, YouTube), selecting the right channels for the audience rather than posting identically everywhere.
- Set and agree growth and engagement targets with management each quarter.
Content Production
- Create original graphics, short-form video (Reels/TikTok/ Shorts), and written copy in the brand’s voice.
- Shoot and edit photo and video content on location (gym floor, classes, member stories, events).
- Maintain consistent visual identity, templates and brand guidelines across all output.
- Use AI and design tools responsibly to increase content volume without diluting brand voice or quality.
Publishing and Community Management
- Schedule and publish content across all active channels using a social media management tool.
- Monitor comments, direct messages, mentions and reviews daily, responding promptly and on-brand.
- Escalate complaints, sensitive issues and sales-ready enquiries to the appropriate person or team.
- Foster community engagement, prompts, polls, user-generated content, member features.
Paid Social and Campaigns
- Plan and run paid social campaigns (boosted posts and ad sets) within an agreed budget.
- Coordinate launch and promotional campaigns end to end, from concept to post-campaign review.
- Manage ad spend responsibly, track cost per result and optimize toward the most efficient outcomes.
Analytics and Reporting.
- Track performance using native analytics and the chosen management tool.
- Produce a monthly performance report covering growth, engagement, reach, and conversions/enquiries, with clear commentary and recommendations.
- Use data to iterate, identify what works, drop what does not, and brief management on insights.
Coordination
- Liaise with gym staff, trainers, and any external creators or agencies.
- Keep brand assets (photos, videos, logos, templates) organized and backed up.
- Ensure all content complies with relevant advertising, data-protection and platform rules.
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