Customer Experience Jobs in Kenya

118 jobs found

Jamii Telecommunications

Direct Sales Agent - Nairobi

Nairobi

Kenya

Closed for applications
DHL Kenya

Operations Team Leader

Nairobi

Kenya

Closed for applications
Absa Group Ltd

Assistant Marketing Manager

Nairobi

Kenya

Closed for applications
Tatu City

Field Retention Agents

Nairobi

Kenya

Closed for applications
KONE Corporation

Sales Specialist New Building Solutions

Nairobi

Kenya

Closed for applications
Optiven Limited

Telesales Executive

Nairobi

Kenya

Closed for applications
Takataka Solutions

Accounts Receivable Intern

Nairobi

Kenya

Closed for applications
Eastnat Foods Limited

Instore Sales Person & Wellness Advisor

Nairobi

Kenya

Closed for applications
Burn

Senior Carbon Technical Manager (A.6.2 & Electric / Metered Cookstove Lead)

Nairobi

Kenya

Closed for applications

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Jamii Telecommunications

Direct Sales Agent (Coast Region)

Mombasa

Kenya

Closed for applications

Country / Region

© Fuzu Ltd

Jamii Telecommunications

Telecommunications

Direct Sales Agent - Nairobi

Closed for applications
Job details

Contract Type

Description

We are looking to hire sales agents to promote our Faiba Fixed products and services, to identify customer needs, and propose the best solutions that will achieve the set sales targets.

Requirements

  • Degree/Diploma in a business-related field preferred;
  • At least 1 year of experience in related field (preferably sales, customer relations, or merchandising);
  • Highly motivated, proactive, and target-driven;
  • Excellent communication and negotiation skills with the ability to work in a team;
  • Customer and business focused attitude;
  • Proactive attitude to look for clients and use all the necessary tools to achieve results;
  • Ability to multi-task and get things done to completion;
  • Brand ownership is key;
  • Excellent planning and organizational skills.


Responsibilities
  • Source for new business leads, service accounts, obtaining orders for acquisition and fulfilment;
  • Keep management informed on trade activities by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis;
  • Monitor market trends by gathering current marketplace intelligence on pricing, products, new products, delivery schedules, merchandising techniques among others;
  • Recommend new innovations on products and service delivery in line with the market advances.
  • Resolve customer complaints by investigating problems; developing solutions; preparing reports and making appropriate recommendations to the business.
  • Management and maintenance of sales records.
  • Contribute to team effort by accomplishing related results as needed.


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