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Entry and Basic-level Sales, marketing, promotion jobs in Juja, Kenya

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Seniority (Sales, marketing, promotion)

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Sales Order Processing Clerk

Job details

Contract Type

Description

Kenya Builders & Concrete Company Ltd is seeking an SOP Clerk to process sales orders and related documentation accurately and on time. The role covers quotations/orders in iScala, picking lists, invoices and delivery notes, while coordinating with Sales, Production, Logistics and Accounts for efficient fulfilment and customer satisfaction.


KEY DUTIES / RESPONSIBILITIES:

Order Processing & Data Entry

• Enter quotations, confirmed orders and delivery schedules in iScala.

• Generate picking lists, proforma invoices and sales invoices from iScala.

• Ensure orders are recorded accurately and priced at approved rates.

• Confirm stock availability and allocate items.

Documentation & System Management

• Maintain customer records and sales transactions in iScala.

• Attach LPOs, payment slips, approvals and other supporting documents.

• File/archive all order-processing documentation properly.

Coordination & Communication

• Liaise with warehouse/dispatch for timely order preparation and dispatch.

• Work with sales/customer-service teams on order queries.

• Update stakeholders on order status and delivery timelines.

Compliance & Internal Controls

• Verify orders meet credit, pricing and payment-term policies before processing.

• Comply with internal controls on approvals/documentation.

• Report discrepancies, stock variances or unusual order patterns.

HubSpot CRM Integration

• Update deal status in HubSpot when linked to an iScala order.

• Log order notes, documents and follow-ups in HubSpot.

• Use CRM to track order lifecycle and give sales teams visibility.


KEY OUTPUTS / DELIVERABLES

• Accurate/timely quotation and sales-order entry in iScala.

• Correct picking lists, invoices and delivery documentation.

• Accurate, updated customer/product information.

• Clear communication with Sales, Warehouse and Finance.

• Proper document control and audit trail for processed orders.

• Maintained HubSpot CRM–iScala order linkage.


QUALIFICATIONS & EXPERIENCE

• Diploma/Certificate in Business Administration, Procurement or related field.

• Basic accounting or ERP systems training is an advantage.

• 1–2 years’ experience in sales administration, data entry or order processing.

• Familiarity with ERP (e.g., iScala) and CRM (e.g., HubSpot) is an advantage.

• Manufacturing, distribution or logistics experience preferred.


To apply, send your updated CV to the Email provided. Please indicate “Sales Order Processing (SOP) Clerk”.


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