- Send medical records requests to healthcare providers.

- Consistently follow up with providers regarding pending medical records.

- Communicate with providers via phone calls, emails, messages, or any contact channel.

- Maintain strict confidentiality and security of all medical records and documents.

- Properly label, save, and organize medical records, bills, and all related documentation.

- Exceptional communication and interpersonal skills.

- Strong attention to detail and excellent organizational abilities.

- Ability to manage multiple tasks simultaneously in a fast-paced environment.

- High level of professionalism and discretion when handling sensitive information.