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Seniority (Banking, microfinance, insurance)
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DFCU Bank
Banking + 2 more
Description
Requirements
- University Degree.
- Relevant Practical training in business growth in the financial services sector.
- Three years banking experience in a sales role.
- Good selling, negotiation & influencing skills.
- Good understanding of the home loans and mortgages sector, industry and business awareness.
- Excellent problem solving and decision-making skills.
- Good verbal and written communication skills.
- Must have a good understanding about consumer banking product features, pricing, benefits, positioning, design and promotions.
Responsibilities
- Aggressively grow the mortgages and home loans portfolio by opening new accounts whilst also maintaining existing opportunities.
- Develop and maintain relationships with key partners and other relevant bodies to ensure that the bank maximizes its sales potential.
- Coordinate customer engagement activities both onsite and offsite and conduct regular online and face-to-face customer visits, site visits and recognition initiatives.
- Follow up on all queries and complaints from the customers and give timely resolution.
- Compile monthly, quarterly, and annual reports for measuring growth against target.
- On a selective basis, make joint calls with corporate & Business Banking RMs for acquisition of new business and feedback.
- Assess credit requests in conjunction with the credit department in line with the banks credit standards, policies, procedures and practices and recommend action to the credit department and committee.
- Maintain a database of customers by individual relationship manager for business assistance, bank related communication and professional networking and engagement sessions.
- Coordinate and follow up on business files submitted by sellers for approval to credit for a fast turnaround time.
- Generate new business from incoming inquiries to support the various Bank segments.
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