FINCA Uganda
Branch Manager
Gulu, Koboko • Uganda
First Bank of Nigeria Limited
Portfolio Manager- Private Banking
Lagos • Nigeria
Central Bank of Kenya
Officer, Financial Institutions Operations (Business Analyst 1)
Nairobi • Kenya
Closed for applications
Old Mutual
Faulu MFB - Bancassurance Business Development Officer
Nairobi • Kenya
Closed for applications
First Bank of Nigeria Limited
Team Lead, Mail Room and Managed Print Services
Lagos • Nigeria
Closed for applications
National Bank of Kenya
Team Lead, Financial Crime and Compliance
Nairobi • Kenya
Closed for applications
DFCU Bank
Xclusive Banker
Kampala • Uganda
Closed for applications
First Bank of Nigeria Limited
Services Manager (Mechanical & Power)
Lagos • Nigeria
Closed for applications
Central Bank of Kenya
Senior Banking Services Officer in Kisumu
Kisumu • Kenya
Closed for applications
Get personalised job alerts directly to your inbox!
Central Bank of Kenya
Senior Banking Services Officer in Eldoret
Eldoret • Kenya
Closed for applications
Top cities with open vacancies
Jobs in Nairobi, Jobs in Lagos, Jobs in Meru, Jobs in Mombasa, Jobs in Kampala, Jobs in Eldoret, Jobs in Gulu, Jobs in Koboko, Jobs in Abuja, Jobs in Kisii, Jobs in Kisumu, Jobs in NyeriCompanies hiring now
Central Bank of Kenya, First Bank of Nigeria Limited, Kenya Reinsurance Corporation, National Bank of Kenya, Old MutualProfession (Banking, microfinance, insurance, Mid-level)
Industry (Mid-level)
Agriculture, fishing, forestry,Banking, microfinance, insurance,Computers, software development and services,Consulting, business support, auditing,Education, academic,Energy, utilities, environment,Finance & FinTech,Financial Services,Governmental,Health care, medical,Legal, accounting,Manufacturing,Non-profit, social work,Real estate,Retail, wholesale, FMCG,Transportation, logistics, storage,
Seniority (Banking, microfinance, insurance)
© Fuzu Ltd
FINCA Uganda
Banking + 2 more
Description
- A Bachelor’s Degree in Commerce, Accounting, and Business Administration or any other business related course.
- 4 year’s work experience in a recognized Microfinance Deposit Taking Institution or Commercial Bank.
- At least one year’s experience at the manager level, or other acceptable supervisory capacity (such as Credit Supervisor, or Accountant).
Responsibilities
- Managing Branch staff
- Reviewing staff performance and recommending to the Regional Manager on measures to improve performance.
- Planning and ensuring that the branch office has a sufficient number of staff and planning staff leave to meet branch operations and efficiency.
- Boosting branch staff morale through counselling and creating a good work environment as well as monitoring staff discipline.
- Coaching and mentoring staff to achieve required performance levels.
- Reviewing staff performance and recommending to the Regional Manager on measures to improve performance.
- Customer Service
- Ensuring that the process of customer acquisition and service delivery across all branches and other service points is anchored on delivering a consistently superior customer experience.
- Strategizing and planning to deliver operational service excellence and ensure that the operational workforce is capable, enabled and inspired to deliver on FINCA’s brand promise, for improved customer acquisition, retention and loyalty.
- Ensure good customer service by identifying, assessing, monitoring and responding to customer concerns through use of the Standard customer care survey tools.
- Ensuring that the process of customer acquisition and service delivery across all branches and other service points is anchored on delivering a consistently superior customer experience.
- Developing and supervising implementation of strategies to grow savings products and quality loan portfolios for the branch.
- Planning and monitoring loan portfolio growth and outreach
- Developing and monitoring growth of the savings portfolio.
- Reviewing performance of all products and formulate improvement strategies
- Soliciting business and attending to key company customers in order to grow the business.
- Planning and monitoring loan portfolio growth and outreach
- Branch administration
- Ensuring the security of the Branch premises and equipment.
- Keeping branch premises and assets by carrying out timely repairs maintenance of equipment and buildings
- Maintaining an Asset register.
- Identifying fixed asset needs and make requisition to the Senior Administrative Officer.
- Ensuring the security of the Branch premises and equipment.
- Budgeting and control of branch budget
- Preparing branch budget.
- Approving branch expenses within limits and reviewing branch expense reports to control operating and non-operating expenses.
- Monitoring budget performance and explaining variances to the Finance and Administrative Manager.
- Preparing annual work plans reviewed semi-annually with the Regional Manager.
- Preparing branch budget.
- Liquidity Management.
- Planning and monitoring daily cash requirements of the branch.
- Maintaining branch cash insurance limits.
- Planning and monitoring daily cash requirements of the branch.
- Branch compliance of all policies and procedures.
- Reviewing the branch transactions on a daily basis to validate them and ensure compliance with operating guidelines.
- Training staff in policies and procedures.
- Monitoring staff adherence to all FINCA policies and procedures.
- Reviewing the company policies and procedures and advising
- Reviewing the branch transactions on a daily basis to validate them and ensure compliance with operating guidelines.
- Branch relationships
- Representing the company in key public events to raise the profile within the community.
- Maintaining relations with other Financial Institutions.
- Representing the company in key public events to raise the profile within the community.
- Branch reporting.
- Reviewing and submitting daily, weekly and monthly reports
- Reviewing and submitting daily, weekly and monthly reports
Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.