Banking, microfinance, insurance Jobs in Africa

45 jobs found

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GPS Technician Coordinator

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Closed for applicationsOnly on Fuzu
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Equity Bank Kenya

Treasury Dealer

Nairobi

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Country / Region

Seniority (Banking, microfinance, insurance)

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Mogo Kenya Limited

Banking + 2 more

GPS Technician Coordinator

Job details

Contract Type

Description

Skills & Competencies:

  • Minimum 3 years’ experience in device installation, technical field operations, or related hands-on technical role would be an added advantage for this role.
  • Proven experience in supervising or leading field technicians
  • Strong technical knowledge of installation processes and device troubleshooting.
  • Ability to train, mentor, and evaluate technician competency and performance.
  • Good problem-solving skills with the ability to resolve technical issues promptly.
  • Strong organizational and reporting skills, including experience preparing operational reports.
  • Ability to plan, coordinate, and ensure availability of installation tools and devices.
  • Strong communication and leadership skills.
  • High level of integrity, accountability, and attention to quality standards.


Responsibilities
  • Provide leadership to technicians by showing them how installations are done, motivate them by addressing their issues which they encounter during installations in the branch.
  • Establish a mechanism on how technicians will be trained on new ways of doing installation to avoid cases of devices going offline.
  • Ensure technicians have enough devices during installations/re-installations to avoid delays.
  • Attend to technicians on technical matters during installations and sort out any challenges.
  • Train technicians on new methods of doing installations to reduce offline.
  • Always hold meetings with technicians and come up with solutions on how to reduce offline cases and how to improve the quality of installations.
  • Always ensure technicians have all the required installations tools
  • Ensure timely submission of offline reports to your supervisor for action.
  • At least once in two months to re-train technician on installations and approve his skill for future installations.
  • To give or take away approvals for technicians to do installations work.
  • To perform any other duty assigned


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