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Business Development – Retail Business (Mombasa Road)
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DFCU Bank, Family Bank Kenya, First Bank of Nigeria Limited, ICEA Lion, Standard Bank GroupProfession (Banking, microfinance, insurance, Mid-level)
Industry (Business, strategic management, Mid-level)
Seniority (Business, strategic management, Banking, microfinance, insurance)
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Banking + 2 more
Description
Requirements
Requirements:
Prospective candidates will possess or demonstrate the following qualities:
· An undergraduate degree in a business or social science related field.
· At least 4 years’ experience in marketing of general solutions to organized groups or individuals.
· Good business sense.
· Appreciable understanding of the Kenya insurance market, the prevailing business environment and products by the competition.
· Good communications skills, both written and verbal.
· Self-motivated but able to work as part of a team.
· Good organizational and time-management skills.
· Positive attitude, self-motivated, self-driven and able to work with minimal supervision.
· Good negotiation skills and persuasiveness.
· Confidence presenting to large groups of people.
· Trustworthiness and discretion when handling confidential information.
· A smart appearance and professional manner.
Responsibilities
· Tapping and servicing retail business.
· Promptly providing and sending competitive quotations to prospects.
· Providing risk details for purpose of underwriting.
· Consulting on the most effective cover for a particular need, while taking a number of factors into account.
· Setting up meetings, preparing and delivering presentations to potential clients.
· Developing and maintaining good working relationships with intermediaries and existing customers.
· Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors' products.
· Delivering good customer service by responding swiftly to queries and concerns from clients.
· Providing management with market feedback and intelligence.
· Sending out renewal instructions two months in advance.
· Maintaining a regular and accurate updated database of all prospective and closed business and submitting a monthly report to managers.
· Ensuring strict adherence to practices, procedures and policy stipulated in the business development operational manual including the Code of Ethics.
· Maintaining and updating all forms of business contacts.
· Gathering customer service feedback and reporting on intellectual and operational issues raised by clients.
· Preparing regular management reports.
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