Business, strategic management Jobs

27 jobs found

PalmPay

State Coordinator ( POS) - Nasarawa

Lafia Nigeria
PalmPay

Business Developer - Pay With Transfer

Awka Nigeria
PalmPay

Business Developer - Pay with Transfer

Jos Nigeria
PalmPay

State Coordinator ( POS) - Niger

Minna Nigeria
PalmPay

State Coordinator ( POS) - Imo

Owerri Nigeria
PalmPay

Business Developer - Pay with Transfer - Abia

Aba Nigeria
PalmPay

Business Developer (ATM Card Services) - Abia

Umuahia Nigeria
PalmPay

Business Developer (ATM Card Services) - Imo

Owerri Nigeria
PalmPay

Business Developer (ATM Card Services) - Akwaibom

Uyo Nigeria

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PalmPay

Business Developer (ATM Card Services) - Rivers

Port Harcourt Nigeria

Country / Region

Seniority (Business, strategic management, Financial Services)

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PalmPay

Financial Services

State Coordinator ( POS) - Nasarawa

Job details

Contract Type

Description
  • Bachelor’s degree in Business Administration, Banking & Finance, Economics, Accounting, Marketing, or a related field.
  • Communication and interpersonal Skills, Analytical and Problem-Solving Skills,
  • Technical and Operational Skills.
Responsibilities
  • Oversee and coordinate all POS operations within the assigned state to ensure smooth and efficient service delivery
  • Recruit, onboard, and manage POS agents, merchants, and field officers across the state
  • Monitor daily POS transaction volumes, agent performance, uptime, and revenue growth
  • Ensure compliance with company policies, KYC requirements, and regulatory guidelines issued by relevant Nigerian authorities (e.g., Central Bank of Nigeria)
  • Manage escalation and resolution of operational issues such as terminal downtime, failed transactions, settlements, liquidity challenges, and customer complaints
  • Collaborate with technical, support, and operations teams to resolve system issues and improve POS performance
  • Develop and execute strategies to expand agent networks and increase market penetration within the state
  • Conduct regular training and performance reviews for POS agents and field teams
  • Analyze market trends, competitor activities, and customer feedback to identify growth opportunities
  • Prepare and submit periodic performance, risk, and operational reports to regional or national management
  • Ensure proper cash management, settlement accuracy, and reconciliation processes in coordination with the finance team
  • Enforce fraud prevention measures and promptly report suspicious activities
  • Represent the company in engagements with local partners, merchants, and government stakeholders when required

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