Customer Experience Jobs

154 jobs found

Vivo Energy Kenya

Lubricants Marketing Implementer

Nairobi Kenya
Closed for applications
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Head of Product & Engineering

Nairobi Kenya
Closed for applications
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PalmPay

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St. Luke's Orthopaedic & Trauma Hospital

Digital Marketer

Nairobi Kenya
Closed for applications

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Vivo Energy Kenya

Energy + 2 more

Lubricants Marketing Implementer

Closed for applications
Job details

Contract Type

Description

Job Knowledge, Skills & Experiences

  • A university degree preferably in business, marketing or related field.
  • At least 3 years of experience in a marketing or marketing support role or environment with strong analytical skills.
  • Ability to think strategically and to translate new concepts into operational plans.
  • Ability to draw insights from data and communicate them to different audiences with ease. Good understanding of Retail and B2C markets.
  • Strong value chain; Pricing; Channel management & Route-to-Market (RTM) competencies.
  • Strong proven commercial skills and judgment.
  • Strong customer orientation.
  • Ability to manage complex projects and handle numerous relationships.
  • Strong interpersonal and excellent organisational skills.
  • Experience in Fast moving consumer goods (FMCG) setting and digital marketing is an advantage.
  • High proficiency in Microsoft Excel, PowerPoint and other common computer programs.


Responsibilities

Marketing Planning & implementation

  • Participate in the development of the country marketing plan covering key brands and channels in liaison with the Lubricants Marketing Manager as per the VE Lubricants marketing planning calendar
  • Manage implementation of agreed lubricants brand and channel (B2B & B2C) sales & marketing initiatives - including concept development, actual implementation directly and through third party agencies where appropriate, within agreed budgets.
  • Manage implementation of B2B customer value propositions (CVP) and pipeline (SPANCOP) management by the sales teams and Frontline Technical Services (FLTS) Team.
  • Monitor impact of marketing initiatives to ensure delivery of target return on marketing investments (pre and post implementation)
  • Manage agency relationships to implement agreed marketing communication for assigned brands and channel initiatives.
  • Support and participate in the on-ground implementation of distributor marketing initiatives, agency supervision and performance evaluation on need basis.


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