Customer Service Jobs

330 jobs found

Coca-Cola

Director, Commercial Frontline, Angola & HIMA

Nairobi

Kenya

Closed for applications
Mwananchi Credit Limited

Logbook Team Leader

Nairobi

Kenya

Closed for applications
Pam Nails Care

Spa Attendants

Nairobi

Kenya

Closed for applications
Adaptis Africa

Telesales Associate

Nairobi

Kenya

Closed for applications
Kuehne + Nagel Group

Air Logistics Perishable Customer Care Specialist

Nairobi

Kenya

Closed for applications
First Excelsia Professional Services Limited

Marketing & Sales Lead

Lagos

Nigeria

Closed for applications
BURHANI ENGINEERS

Bid and CRM Coordinator

Nairobi

Kenya

Closed for applications
Teleperformance

Workforce Management (WFM) Analyst II

Nairobi

Kenya

Closed for applications
Aga Khan Hospitals

Communications Officer - Locum

Nairobi

Kenya

Closed for applications

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Mwananchi Credit Limited

Logbook Team Leader- Nakuru branch

Nakuru

Kenya

Closed for applications

Country / Region

Profession

© Fuzu Ltd

Coca-Cola

Manufacturing

Director, Commercial Frontline, Angola & HIMA

Closed for applications
Job details

Contract Type

Description

Experience

  • 10-12+ years of leadership experience in Commercial with strong skills in Commercial and Channel Strategy, Revenue growth management, Segmentation, Route to market, Negotiation etc.
  • Proven track record of execution excellence
  • Proven strategic and analytical skills as well as outstanding interpersonal, communication and influencing abilities.
  • Desirable to have candidates with Bottling System/Franchise and/or Commercial experience.


Responsibilities
  • Lead & drive the integrated Commercial agenda in the Franchise & Bottling system, ensuring End-to-End Integration. 
  • Build & Develop the Commercial ABP for the Franchise, partnering together with Franchise & Bottler to build out the detailed support plans
  • Prioritize the Commercial Priorities by Quarter in the Franchise
  • Drive the right BBM model for the Franchise, ensuring the right pack architecture is in place, adapting based on market dynamics, leveraging the "on Demand Hub" to deliver impactful scenarios & solutions
  • Be the Commercial Thought Leader and Integrator for the Franchise, act as ‘The Right Hand’ person to the Franchise GM.
  • Recruit the right resources to address the identified priorities from the "On Demand Hub" (Affordability, Premium, Channel, RGM X, RTM & Digital)
  • Provide Commercial input and approval of all Marketing Campaigns & Picture of Success and ensure integration into the marketing plans & processes.
  • Provide commercial input in the various Commercial Strategies (ABC of Execution, Affordability, Premium) to ensure strategies and plans are right for the market.


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