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Seniority (Customer support, client care)
© Fuzu Ltd
Java House Africa Ltd
Restaurant + 2 more
Description
- Carry out all all branch operations – stock taking, record keeping etc.
- Manage branch margins and costs through proper procedures.
- Achieve revenue targets.
- Handle customer complaints and ensure branch NPS score is achieved.
- Follow all food health and safety practices.
- Represent assigned units in meetings.
- Adhere to company policies.
- Ensure the unit is well stocked to par level and any other order is placed with the right supplier.
- Ensure safe custody of all branch property and assets.
- Upholds working ethics and ensures the same is maintained.
- Manage branch float and revenue.
- Manage Food Safety standards as per the set company KPIs.
- Carry out tasks as may be assigned by Superiors.
- Ensure cleanliness of the branch.
Minimum Qualification:
Experience Length: 1 Years
Location: NAIROBI
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