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Customer support, client care Jobs in Entry and Basic-level

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Accor Hotels

Host / Hostess

Nairobi, Kenya

13 days remaining

Radisson Hotel Group

Hostess

Nairobi, Kenya

3 days remaining

Accor Hotels

Spa Manager

Nairobi, Kenya

3 days remaining

Cigna

Customer Service Representative

Nairobi, Kenya

5 days remaining

N1 Partners

Only on FuzuCLOSED

Call Center Specialist

Nairobi, Kenya

Closed 13 days ago

I&M Bank

CLOSED

Associate, Customer Service

Nairobi, Kenya

Closed 3 days ago

Salix Data

CLOSED

Bilingual Call Center Representative (English / Spanish)

Nairobi, Kenya

Closed 3 days ago

M.P Shah Hospital

CLOSED

Customer Experience Officer

Nairobi, Kenya

Closed 13 days ago

Cigna

CLOSED

Customer Service Representative Portuguese Speaker

Nairobi, Kenya

Closed 8 days ago

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Co-operative Bank

CLOSED

Sacco Teller

Nairobi, Kenya

Closed 20 days ago

Country / Region

Africa
Nigeria
Uganda

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Host / Hostess

Closing: May 8, 2024

13 days remaining

Published: Apr 24, 2024 (1 day ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Qualifications

  • Previous service experiences an asset.
  • Previous Point of Sale System experience an asset.
  • Excellent communication and organizational skills.
  • Strong interpersonal and problem-solving abilities.
  • Highly responsible & reliable.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively as part of a team.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.

Additional InformationPhysical Aspects of Position:

  • Constant standing and walking throughout shift.
  • Occasional lifting and carrying up to 20 lbs.
  • Occasional kneeling, pushing, pulling.
  • Occasional ascending or descending ladders, stairs and ramps.


Responsibilities

Qualifications

  • Previous service experiences an asset.
  • Previous Point of Sale System experience an asset.
  • Excellent communication and organizational skills.
  • Strong interpersonal and problem-solving abilities.
  • Highly responsible & reliable.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively as part of a team.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.

Additional InformationPhysical Aspects of Position:

  • Constant standing and walking throughout shift.
  • Occasional lifting and carrying up to 20 lbs.
  • Occasional kneeling, pushing, pulling.
  • Occasional ascending or descending ladders, stairs and ramps.


  • Consistently offer a professional, friendly greeting and engaging service.
  • Understand the Server’s tasks in the outlet.
  • Understand shift end reports in the outlet and the POS system.
  • Assist guests regarding food and beverage menu items in an informative and helpful way.
  • Have knowledge of all menu items, garnishes, contents and preparation methods.
  • Follow outlet policies, procedures and service standards.
  • Follow all safety and sanitation policies when handling food and beverage.
  • Coordinate the dining room's seating arrangements by planning ahead and anticipating fluctuations in business
  • Seat guests in an organized fashion to maintain service flows for the Servers 
  • Adhere to all hotel environmental policies and initiatives
  • Conduct frequent inspections of the outlet areas, reporting any deficiencies in equipment or aesthetics to the Assistant Outlet Manager.
  • Other duties as assigned.


Tags

Customer support, client care jobs

Restaurant, hospitality, travel industry jobs

Entry and Basic-level jobs

Jobs in Nairobi

Jobs in Kenya

Customer support, client care jobs in Nairobi

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