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Tutorial Fellow - Human Resource Management
Nairobi
• Kenya
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Banking + 2 more
Description
Minimum Requirements; Work Experience, Academic and Professional Qualifications.
- Bachelor’s degree in business related field.
- Professional qualification in a business-related course is an added advantage.
- 4 years of banking experience in credit with knowledge in digital applications.
Competencies and Attributes
- Good Interpersonal skills: Ability to communicate professionally with all stakeholders.
- Efficient in posting error free transactions.
- Responsible and reliable: Able to execute duties diligently and accurately with minimum supervision.
- High degree of integrity-Ability to execute duties while adhering to values strongly held.
- Analytical skills-keenness to details.
Responsibilities
Financial- Support the bank’s strategic pillars of growth and profitability through;
- Ensuring all fees and commissions related to loan disbursement/limit marking, invoice discounting is recovered.
- Recovering life insurance premiums on granted facilities.
Optimization of Internal operational processes through;
- Posting transactions related to loan disbursement, limit marking and invoice discounting.
- Raising RTGS/SWIFT to CPU transfers
- Booking of restructures and rescheduled loans
- Placing and removal of liens.
- Amending of loans dates, interest etc.
- Maturing of loans Partially or fully as per customer instructions.
- Preparation of clearance letter and dispatching the same to the requesting party
- Advising on correct take over balances in a timely manner.
Averting operational risk through;
- Raising cancellation memos when need arises.
- Verifying instructions for security release, balance transfer from check-off and release of cash margin on facilities.
Maintaining Customer service standard through;
- Executing instruction within stipulated SLA i.e. Timely disbursement, marking of limits etc.
- Ensuring timely resolution and response to raised queries by the stakeholder in question.
Continuous growth and development through;
- Growing self-skills through bank and individual learning
- Engaging in teamwork initiatives that grows an individual.
- Attending both internal and external training provided by the bank.
Adherence to Audit and compliance standards through;
- Improving audit rating by sticking to laid down procedures.
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