Qualifications

• University/College degree in a related discipline is preferred
  
• Excellent interpersonal, communication and organizational skills
  
• Strong interpersonal and problem-solving abilities
  
• Highly responsible & reliable
  
• Ability to work cohesively as part of a team
  

• Scheduling training sessions.
  
• Communicate information about training events in a timely and professional manner to ensure the business is kept up to date with learning and development activities.
  
• Assist in ensuring the training material is up to date
  
• Keeping track of employees’ training records and maintaining the Learning & Development Matrix.
  
• Assist in conducting Training Evaluations before and after to determine the effectiveness of all development programs.
  
• Play an active role in supporting the analysis, action planning and monitoring of the Employee Engagement survey.
  
• Assist with the development of specific action plans to address issues and concerns identified in the Employee Engagement Survey through the focus groups.
  
• Assist in identifying needs by working with the relevant leaders and TOTs within Java House & deliver learning solutions.
  
• Maintain accurate data on all development initiatives (PDP data, TNA Documents, Training Schedules, Training calendars, Attendance data).
  
• Assist in promoting positive employee relations through an environment that encourages open communication, trust, mutual respect and fun.
  
• Keeping up to date with developments in Learning & Development by reading relevant resources, going to meetings and attending relevant courses, as well as building relationships.
  
• Assist in delivering Training as and when required.