Mid-level Jobs in Kenya

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Information Technology (IT) Manager

Job details

Contract Type

Description
Requirements
  • 5 years of experience in IT management, IT operations, or a systems/infrastructure role, ideally in a nonprofit or distributed organization.
  • Hands-on Microsoft 365 suite administration.
  • Experience managing an MSP relationship - directing their work, managing escalations, and holding them accountable.
  • Solid understanding of identity and access management: SSO, MFA, RBAC, and user lifecycle.
  • Strong communication skills and a demonstrated ability to make technology accessible to non-technical staff.
  • Experience with Rippling IT or a comparable HRIS-integrated IT service management platform is strongly preferred.
  • Experience supporting a globally distributed workforce, particularly in regions with infrastructure constraints. Africa experience is a meaningful plus.
  • Prior experience as the sole dedicated IT person at an organization is a plus.


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