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G4S Kenya Ltd
Security
Description
Reporting to the Technical Supervisor; the Field Technician will conduct Installation, maintenance and repair of Electronic security system including but not limited to panic alarms,Intruder detection systems,CCTV surveillance,Elecronic access control and Electric Fence
Responsibilities
● Ensure all technical installations and maintenance work assigned are attended to and (report
back to supervisor after completion of jobs assigned)
● Maintenance and repair of electronic security equipment at customer locations
● Identify new products and keep up to date of the latest advancements in electronic security
system technologies
● Ensure full accountability of materials, equipment and resources allocated to the performance of
duties.
● Improvement in the operations, eliminate waste and use corrective actions that meet challenges
and leverage growth opportunities
● Process billable service calls and installation invoices; Collect and manage Installation paperwork
● Address internal and external customer requests in a timely and efficient manner
● Provide exemplary customer service in the course of undertaking duties
● Avoid and ensure limited customer complaints and loss of revenue associated with poor service
delivery
● Properly investigate incidents and recommend preventive measures
● Ensure strict compliance with the G4S golden rules, minimum standards and all related policies
● Support and implement health and safety initiatives at every level of engagement
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