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Andrews Apartments, Kicheche Camps, Pullman Hotels and Resorts, Silver Palm Spa and Resort, skyz9 hotelProfession (Mid-level)
Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Construction,Customer support, client care,Design, arts,Electrical engineering,Energy, power,Engineering, architecture,Entertainment,Food, nutrition,General management, leadership,Government, community development, public services,Human resources,Information technology, software development, data,Installation, maintenance, repair,Legal,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Research, academy,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Skilled, manual labor,Sports, beauty, wellbeing,Teaching, training,Telecommunications,Transportation, logistics, driving,
Industry (Restaurant, hospitality, travel, Mid-level)
Seniority (Restaurant, hospitality, travel)
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Pullman Hotels and Resorts
Restaurant + 2 more
Description
Qualifications:
- KPSGA Bronze level (Silver preferred or willingness to grow into it)
- Valid First Aid certificate.
- Valid driving license and Defensive Driving certification.
- At least 2 years’ experience in a guest-facing role at Angama or in another lodge environment.
- A strong record of upholding Angama values especially respect, ubuntu, and joy.
Responsibilities
- Hosting and guiding guests on game drives, offering safe, informative, and personalized safari experiences for every guest.
- Interpret wildlife behavior and share insights into the ecosystem in a way that is engaging, respectful, and easy to understand.
- Always ensure guest comfort and safety, both on drive and while at scenic stops.
- Deliver a guest experience that is joyful, seamless, and in keeping with Angama’s unique approach to hospitality.
- Maintain high standards of vehicle care, presentation, and readiness.
- Support the preparation of safari picnics, sundowners, and other hosted moments in the field.
- Collaborate closely with lodge and back-of-house teams to ensure smooth handovers and continuity of care.
- Manage guest preferences and feedback with attentiveness and professionalism.
- Uphold all guiding protocols, safety standards, and conservation practices.
- Participate in daily briefings, training sessions, and ongoing development within the guiding team.
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