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Financial Services
Description
Requirements:
Bachelor's degree in Business, Computer Science, Marketing, or a related field (Master’s degree or MBA is an advantage).
Experience:
Minimum 10 years of progressive experience in VAS, digital product management, or telecoms/fintech services. Post NYSC experience.
Responsibilities
Strategic Leadership
- Define and execute the VAS department’s strategic roadmap in alignment with corporate objectives.
- Identify and evaluate new business opportunities, trends, and technologies within the VAS ecosystem.
- Establish KPIs and success metrics to drive performance and ROI.
- Lead the development and lifecycle management of VAS products including airtime, data, bill payments, utility services, ticketing, insurance micro-services, etc.
- Collaborate with the product, engineering, compliance, and customer experience teams to ensure robust and scalable solutions.
- Continuously optimize user journeys and product performance based on data insights.
- Source, negotiate, and manage partnerships with telcos, content providers, service aggregators, and other VAS providers.
- Maintain strong relationships with external vendors to ensure service quality and compliance.
- Ensure SLAs and commercial terms are consistently met
Revenue & Business Growth
- Drive revenue generation and profitability through effective pricing, bundling, cross-selling, and promotional strategies.
- Monitor market dynamics and adjust go-to-market strategies to stay competitive.
- Prepare regular reports and business reviews for executive leadership.
Team Leadership & Development
- Manage and mentor a team of VAS professionals including business analysts, product specialists, and support personnel.
- Foster a culture of innovation, accountability, and excellence.
- Provide guidance on performance, skills development, and succession planning
- Ensure all VAS offerings comply with regulatory guidelines, internal policies, and risk management standards.
- Collaborate with legal, compliance, and finance teams to ensure proper documentation and audit readiness.
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