Education/Professional Qualifications, Skills & Experience:

• Bachelor’s degree in commerce, economics or a business-related field from a recognized University.
  
• Professional Certification in Sales & Marketing & Islamic Banking is an added advantage.
  
• A minimum of 4 years’ experience in Banking, of which at least 2 years in Relationship Management.
  
• In-depth knowledge of Islamic banking principles and Sharia’h law application.
  
• Relationship management skills.
  
• Passionate, dynamic and ability to adapt quickly.
  
• Strong commercial acumen and analytical skills.
  
• Team player and ability to deliver with cross functional teams.
  
• Negotiation and stakeholder engagement.
  
• Excellent interpersonal and communication skills.
  
• Ability to make operational and routine decisions in a timely and effective manner.
  
• Able to withstand operational challenges and maintain momentum.
  
• Manages emotions in a mature and composed manner as expected.
  

Method of Application

• Implement the Islamic Banking Business Development initiatives in line with the Bank strategy and business growth plan.
  
• Work closely with stakeholders in Regional Management, Branch Management teams and Credit
  
• Division to increase market share of the Islamic Banking segment in terms of customer numbers, products and service consumption and revenues while proactively reducing the non-performing loan book.
  
• Actively market and drive the uptake of the Islamic Banking services and products to new and existing clients. Identify opportunities for cross-selling of relevant products and services.
  
• Ensure day-to-day client relationship management and engagement with customers to foster a good and lasting business partnership of the customer and the Bank.
  
• Identify and capitalize on new market opportunities to expand presence, competitiveness and profitability by proactively selling the Islamic Banking products and services within the assigned region
  
• Promote excellent customer experience by driving and advocating customer requirements through the various functions in the bank to deliver high service standards that delight the bank’s customers.
  
• Ensure full compliance with Islamic Banking standards and guidelines while adhering of the Bank’s policies and procedures.
  
• Collaborate with Branch Managers and ensure to drive account utilization and sustainable deposits.
  
• Drive transactional income from Islamic Banking clients through effective customer service and cross selling the Bank’s products and services.
  
• In liaison with other stakeholders, ensure quality portfolio management by effective identification of risks and their mitigations.
  
• Conduct preliminary credit reviews and make recommendation for new and existing facilities in line with the Bank’s credit policy and Islamic Banking Compliance guidelines.
  
• Regularly monitor performing/non-performing accounts within the assigned portfolio.
  
• Any other duties as may be assigned by Management from time to time.