KCB Group
Digital Channels Administrator
Kampala
• Uganda
Closed for applications
Deed Micro-Finance Limited
Front Desk Officer
Kampala
• Uganda
Closed for applications
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Oasis Outsourcing
Sales Development Representative (SDR)
Nairobi
• Kenya
Closed for applications
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African Development Bank, Cairo Bank Uganda, Cytonn Investments , I&M Bank , Mogo Kenya LimitedProfession (Banking, microfinance, insurance, Entry and Basic-level)
Accounting, finance, banking, insurance,Administrative, clerical,Business, strategic management,Customer support, client care,Human resources,Information technology, software development, data,Legal,Media, communications, languages,Medical, health,Project, program management,Restaurant, hospitality, travel,Sales, marketing, promotion,Transportation, logistics, driving,
Industry (Entry and Basic-level)
Aeronautics,Agriculture, fishing, forestry,Arts, design,Automotive,Banking, microfinance, insurance,Beauty, cosmetics,Communications, media, radio, tv,Computers, software development and services,Construction, renovation, maintenance,Consulting, business support, auditing,Data/Research,Education, academic,Electronics,Energy, utilities, environment,Engineering, architecture,Finance & FinTech,Financial Services,Fitness, well-being and lifestyle,Governmental,Health care, medical,Housekeeping, maintenance,Human resources, talent development, recruiting,Legal, accounting,Manufacturing,Marketing, advertising,Non-profit, social work,Outsourcing, leasing,Raw materials, oil, chemicals,Real estate,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Security,Telecommunications,Textile, fashion,Transportation, logistics, storage,
Seniority (Banking, microfinance, insurance)
© Fuzu Ltd
KCB Group
Banking + 2 more
Description
Qualifications
- Bachelor’s degreeSoftware Engineering, Computer Science, Information Technology
Professional Qualifications
ITILv3 or v4, Database
Administration (OCA, MSSQL),
MCSA, MCSE, Software
Engineering, Linux
Responsibilities
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Complete all business service requests within SLA timelines.
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Deliver all key management or operational reports per month, ensuring accuracy and timeliness.
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Support successful channels application deployments or enhancements per month without SLA breaches.
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Resolve high-priority incidents within SLA.
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Ensure full application documentation and compliance checklists are updated and reviewed as scheduled.
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Implement process improvements or automation initiatives per quarter to enhance service delivery.
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Reduced & pro-active downtime: By ensuring 24/7 availability and stability of channels, contribute to SLA adherence, minimizing business disruption.
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Fast request fulfillment of business service requests, improving operational turnaround and productivity.
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Application enhancements: Deliver successful application deployments or upgrades per month, enabling business units to operate with the latest features and functionality.
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