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I&M Bank
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Seniority (Banking, microfinance, insurance)
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Access Bank
Banking + 2 more
Description
- A first degree in a Business-related discipline (Master’s/professional certification is an added advantage).
- Minimum of 5 years’ relevant experience, with at least 3 years in retail services/marketing.
- Strong knowledge of Nigerian retail banking market and banking operations.
- Excellent interpersonal, negotiation, and conflict resolution skills.
Responsibilities
- Develop and maintain strong relationships with retail customers.
- Market and cross-sell the bank’s retail products and services.
- Drive branch sales and deposit growth through effective marketing strategies.
- Supervise and coach account officers to achieve business goals.
- Implement call plans, track customer needs, and deliver excellent service.
- Monitor and analyze financial performance, ensuring compliance and quality reporting.
- Conduct regular customer visits to strengthen relationships and generate referrals.
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