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Seniority (Banking, microfinance, insurance)
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Caritas Microfinance Bank
Banking + 2 more
Description
QUALIFICATION AND EXPERIENCE REQUIREMENTS
- A university degree preferably in a business-related field.
- AKIB banking certificates will be an added advantage.
- 3 years’ experience in banking, 2 of which should be in Business development and customer relationship management.
- Solid analytical skills and experience in credit appraisal, handling and resolving customer requests and queries.
- Good understanding of prudential guidelines and KYC.
- Have strong communication and team building skills with ability to work with diverse teams.
- Resilient, Confident, and self-motivated.
Method of Application
Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs . Kindly indicate the position title on the subject line when applying
Responsibilities
- Drive and Implement solutions for the Agribusiness branch portfolio based on the Bank’s strategy.
- Increase bank deposits for the Agribusiness portfolio and the bank.
- Drive the Agribusiness portfolio while fostering & growing relationships within the Agribusiness customer base.
- Drive to increase interest and non-interest income from Agribusiness banking. Agribusiness Customer based focus on increase of customer numbers, product and tariff development, channels, and Innovation.
- Conducting market intelligence and surveys in respect to competitor products and market trends.
- New Agribusiness product development
- Appraisal and evaluation of all new Agribusiness credit facilities generated from Branch staff and recommendation to credit department for approval.
- Ensure participation in relevant forums with key partners/customers.
- Proactively engage customers to establish service levels and initiate constant improvement.
- Provide regular and honest feedback to agents and clients.
- Ensure that sub-ordinates maintain a good rapport with all customers in a professional manner.
- Keep customers constantly informed on the progress of their applications and drive this culture throughout the team.
- Maintain a high quality-lending book, through prudent and effective management thereof.
- Ensure that allocated work is processed within the set TAT, therefore meeting monthly targets.
- Cross – selling of all bank services and marketing for new business.
- Collection of market intelligence information, local competition, products, and levels of service.
- Maintain a good quality loan book by ensuring arrears on normal and watch category accounts are collected promptly.
- Training of new and existing clients on the Bank’s products.
- Develop rapport with potential clients and be able to close sales and contracts in lending and bank business acquisition.
- To perform any other duty as assigned in line with the Organizational goals and objectives.
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