Follow up on user (customer) complaints, abnormal problems and liaise with relevant stakeholders to ensure timely and effective solutions.

Collaborating to set up systems for lodging of disputes and liaise with relevant stakeholders to ensure effective resolution

Effectively collaborating with various departments and teams to ensure a unified approach to reconciliation processes.

Perform additional tasks as assigned by the line manager.

Educational Qualification

B.Sc or HND in Business Administration or related field.