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Seniority (Business, strategic management)
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First Excelsia Professional Services Limited
Consulting + 2 more
Description
- Bachelor’s degree (BSc) in Hospitality Management, Tourism, or related field.
- Minimum of 3 years’ experience in resort or hotel management.
- Strong leadership, organizational, and problem-solving skills.
- Excellent communication and interpersonal abilities.
Responsibilities
- Manage day-to-day resort operations and guest services.
- Supervise, train, and motivate staff to maintain high performance.
- Handle customer inquiries, complaints, and special requests.
- Ensure compliance with safety, hygiene, and service standards.
- Assist in budgeting, procurement, and operational planning.
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