• A minimum grade of C+ (plus) in KCSE

• An undergraduate Bachelor’s degree OR Diploma in Business related courses from a recognized institution.

• Knowledge in Sales and Marketing, credit risk management, credit lending, as well as relevant experience in the Banking

sector will be an added advantage.

• Proficiency in computers is mandatory.

• Ability to analyze and interpret financial statements

• Clear understanding of microfinance/banking industry is an added advantage.

• Good interpersonal & communication skills with excellent customer service.

• A team player with the drive to improve performance.

• Persuasive with strong recognition skills,

- Actively drive growth in customer numbers and ensure full adherence to the customer on-boarding Policies and Procedures

- Facilitate recruitment and registration of customers in existing and new groups

- Manage customer Relationships for both group customers and individual customers

- Stimulate client training on SMEP policies, procedures and basic business skills, loans, business, etc..

- Responsible for customer loan evaluations and processing.

- Responsible for maintaining a quality asset portfolio as per the Banks requirements

- Responsible for preparation and submissions of timely daily, weekly, monthly and quarterly reports as per the Banks’

requirements to the respective Office Holders.

- Ensure follow-up of defaulters and collection of arrears

- Responsible for proper record management for all customers