Customer Service Jobs

196 jobs found

Wema Bank Plc

Product Manager – Workplace Banking

Lagos Nigeria
Closed for applications
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SOS Children's Villages

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Wema Bank Plc

Banking + 2 more

Product Manager – Workplace Banking

Closed for applications
Job details

Contract Type

Description

Qualifications

  • Minimum of 3 – 5+ years’ experience in Retail Banking, Product Management, or Business Development
  • Proven experience in salary account acquisition or workplace banking
  • Strong track record in deposit mobilization and partnership management
  • Experience in financial services is required
  • Strong understanding of retail banking and liability products
  • Business development and relationship management expertise
  • Ability to structure and scale partnership-driven products
  • Strong analytical and commercial acumen
  • Excellent communication and negotiation skills
  • Stakeholder management across multiple business units
  • Customer-centric mindset with focus on experience and retention
  • Strategic thinking with strong execution capability
Responsibilities
  • Develop and execute the Bank’s workplace banking strategy across corporate and SME segments
  • Drive acquisition of salary accounts and employer partnerships
  • Design tailored value propositions for employees (loans, savings, lifestyle benefits, digital banking)
  • Collaborate with Sales teams to deliver bulk onboarding and activation of employees
  • Drive deposit mobilization, account funding, and transaction activity within workplace segments
  • Build and manage relationships with HR teams, corporates, and institutional partners
  • Develop and launch workplace-specific campaigns and engagement programs
  • Monitor performance across key metrics (accounts opened, funded accounts, transaction volumes)
  • Optimize onboarding experience for bulk and digital salary account acquisition
  • Work with Product and Technology teams to build integrated workplace solutions (APIs, payroll integrations)
  • Ensure high customer satisfaction and retention within workplace segments
  • Identify new opportunities within sectors (public sector, corporates, clusters, institutions)
  • Manage product profitability and ensure cost-effective acquisition strategies
  • And any other duties that may be assigned from time to time


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