Qualifications

• Diploma or Certificate in Nutrition, Dietetics, Food Science, or related field required
  
• Minimum of 1 year experience in a sales, retail, or customer service role
  
• Experience recommending products and advising customers based on their needs
  
• Strong interest in natural wellness, herbal, and nutritional products
  
• Previous experience in a wellness store, pharmacy, organic shop, or health-focused retail is an added advantage
  
• Social media acumen, including ability to create and engage content on Meta (Instagram, Facebook) and TikTok
  
• Computer literacy, including Microsoft Word, Excel, and PowerPoint
  
• Familiarity with Canva and similar content creation tools
  
• Ability to translate nutrition knowledge into practical product recommendations
  

• Provide warm, knowledgeable customer service and guide product selection
  
• Drive in-store sales through active engagement, upselling, and product education
  
• Maintain attractive displays, cleanliness, and proper stock organization
  
• Receive, arrange, and monitor stock while ensuring accountability
  
• Curate relevant, coherent social media content aligned with Eastnat wellness themes
  
• Engage customers meaningfully both in-store and online
  
• Support planning and execution of in-store and online promotions and wellness events
  
• Collect and relay customer feedback to improve products and service