Bachelor’s degree in computer science, Software Engineering, Information Technology, or a related field from a recognized university
Certifications in software development, systems/solutions architecture, or cloud platforms (e.g. AWS, Azure, GCP) are desirable
Networking certifications such as CCNA, CCNP, or JNCIA are an added advantage
Experience and Skills
Minimum 3 years’ experience in systems/software engineering, application development, or a related technical role
Strong foundation in system design, software architecture, and development best practices (e.g. design patterns, microservices, API-first design, scalable architectures)
Solid understanding of networking technologies including BGP, OSPF, DNS and DHCP
Proficiency writing automations with scripting languages such as Python and Bash
Working knowledge of YANG, YAML, and JSON
Familiarity with using REST APIs
Working knowledge of Git
Excellent understanding of technology concepts such as SDLC, systems engineering, IT performance management, IT operations, operational monitoring, security monitoring, and KPIs
Knowledge of various IT infrastructure technologies (e.g., applications, servers, networks, and storage)
Key Duties and Responsibilities
Gather system user requirements and translate them into robust system architecture and software design specifications for automation and integration solutions
Design, develop, and implement scalable software and automation solutions for configuration, provisioning, monitoring, and troubleshooting across enterprise systems and integrations, applying sound system design and architecture practices (network environments, including NNIs, are a key application area)
Architect and build monitoring and analytics capabilities into automation solutions to enhance system performance, scalability, proactive management, fault detection, and reporting
Develop and maintain well-architected automation scripts, services, and workflows using tools such as Python, Ansible, Terraform, and REST APIs to streamline operations across systems
Design and implement integrations between automation platforms and B/OSS systems, applying strong system architecture practices to ensure seamless interoperability with existing systems
Research and evaluate emerging technologies, frameworks, and architectural patterns to enhance automation capabilities and recommend innovative solutions for improving systems and operations
Develop and maintain documentation, including system architecture and design diagrams, automation processes, integration workflows, and technical guidelines
Own the full software development lifecycle for automation and systems engineering projects, including requirements analysis, system design and architecture, development, testing, implementation, and maintenance
Provide support and troubleshooting for automated systems and processes, collaborating with operations teams to resolve issues
Ensure business data completeness, consistency, and integrity, managing master and transactional data effectively
Ensure business continuity through proper and regular backups of system and user data
Identify opportunities and champion business process automation to improve efficiency and reduce manual workloads
Ensure compliance with security, reliability, and sound architectural best practices in all systems and automation solutions
Assist other departments and lead projects, providing reports as requested by the IT Development Manager