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Jobs and Vacancies in Athi River, Kenya

509 jobs found

Oasis Outsourcing

IT Helpdesk

Nairobi

• Kenya

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Nairobi

• Kenya

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Nairobi

• Kenya

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Nairobi

• Kenya

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Senior Sales Specialist

Nairobi

• Kenya

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Nairobi

• Kenya

SAFARICOM

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Nairobi

• Kenya

SAFARICOM

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Nairobi

• Kenya

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Nairobi

• Kenya

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Mater Misericordiae Hospital

Head of Supply Chain

Nairobi

• Kenya

Country / Region

AfricaNigeriaUganda

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Industry

Aeronautics,Agriculture, fishing, forestry,Automotive,Banking, microfinance, insurance,Beauty, cosmetics,Communications, media, radio, tv,Computers, software development and services,Construction, renovation, maintenance,Consulting, business support, auditing,Data/Research,Education, academic,Electronics,Energy, utilities, environment,Engineering, architecture,Entertainment, events,Finance & FinTech,Financial Services,Fitness, well-being and lifestyle,Governmental,Health care, medical,Housekeeping, maintenance,Human resources, talent development, recruiting,Legal, accounting,Manufacturing,Marketing, advertising,Non-profit, social work,Outsourcing, leasing,Raw materials, oil, chemicals,Real estate,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Security,Telecommunications,Transportation, logistics, storage,

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Oasis Outsourcing

Outsourcing + 1 more

IT Helpdesk

Nairobi • Kenya
Job details

Salary

Description

We’re looking for a Senior IT Helpdesk Analyst to provide on-site and remote support for hardware, software, network configurations, Office 365, VoIP, and business applications. You'll manage incidents, troubleshoot complex issues, and support users—including C‑levels—with strong communication and advanced technical skills.

🔧 Key Responsibilities

  • Configure OS, drivers, BitLocker, EDR, .NET, Java, VPNs
  • Install and support advanced business apps
  • Troubleshoot hardware, software & network issues
  • Manage IT assets and ticket documentation
  • Act as IT POC for small branches
  • Provide remote support via chat/calls

🎓 Requirements

  • Senior-level IT experience
  • College degree or higher
  • Based in Kenya (Nairobi or Remote)


Responsibilities

🎓 Requirements

  • Senior-level IT experience
  • College degree or higher
  • Based in Kenya (Nairobi or Remote)

Hard & Soft Skills Required

  • IT Helpdesk Management
  • IT Incident Management
  • IT Asset Management
  • Strong troubleshooting skills
  • Excellent communication in English
  • Ability to manage multiple priorities in a fast-paced environment
  • Configure computers with OS, BitLocker, drivers, network, EDR, .NET, Java, and other essential tools.
  • Install and configure advanced business applications and client software.
  • Troubleshoot hardware, software, electrical, network, and accessory issues.
  • Manage IT asset assignment and documentation.
  • Diagnose complex network issues using monitoring tools and OSI Model.
  • Support equipment movement and setups across locations.
  • Handle ticket documentation and closure in the ITSM system.
  • Act as the primary IT point of contact for small branches or accounts.
  • Provide remote assistance to users, customers, and C-levels via chat, call, and corporate channels.


    • Tags
    Information technology, software development, dataOutsourcing, leasingMid-levelKenya

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