Get personalised job alerts directly to your inbox!
Companies hiring now
Baltic Textiles (Mitumba), Kenya Broadcasting Corporation- KBC, Meru University of Science and Technology, World Agroforestry Centre (ICRAF), World VisionProfession (Entry and Basic-level)
Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Construction,Customer support, client care,Design, arts,Electrical engineering,Energy, power,Engineering, architecture,Food, nutrition,General management, leadership,Government, community development, public services,Human resources,Information technology, software development, data,Installation, maintenance, repair,Legal,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Research, academy,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Skilled, manual labor,Teaching, training,Telecommunications,Transportation, logistics, driving,
Industry (Entry and Basic-level)
Aeronautics,Agriculture, fishing, forestry,Automotive,Banking, microfinance, insurance,Communications, media, radio, tv,Computers, software development and services,Construction, renovation, maintenance,Consulting, business support, auditing,Data/Research,Education, academic,Energy, utilities, environment,Engineering, architecture,Finance & FinTech,Financial Services,Governmental,Health care, medical,Housekeeping, maintenance,Human resources, talent development, recruiting,Legal, accounting,Manufacturing,Marketing, advertising,Non-profit, social work,Outsourcing, leasing,Real estate,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Telecommunications,Textile, fashion,Transportation, logistics, storage,
© Fuzu Ltd
The Boma Hotel
Restaurant + 2 more
Description
REQUIREMENTS & QUALIFICATIONS
- Diploma or Degree in Hospitality Management, Hotel Management, Tourism, or a related field. Proficiency in OPERA PMS is required.
- Good understanding of Front Office operations, including check-in, check-out, reservations, room allocation and guest profiles.
- Basic knowledge of Front Office cashiering, billing, payment processing and reconciliation.
- Excellent customer service and guest-relations skills.
- Strong communication and interpersonal skills.
- Good computer literacy and ability to work with hotel systems and Microsoft Office.
- Strong upselling and cross-selling skills, with the ability to identify opportunities to increase hotel revenue. Professional grooming and presentation.
- High level of attention to detail, accuracy and confidentiality.
EXPERIENCE
- Minimum 1-2 years of experience in a Front Office/Reception role, preferably within a hotel environment.
- Previous experience using OPERA PMS.
- Experience in Front Office cashiering.
- Demonstrated experience in guest service, complaint handling and service recovery.
- Experience in upselling rooms, hotel facilities, F&B or other guest services will be an added advantage.
- Experience in a 4-star or 5-star hotel will be an added advantage.
- Experience handling corporate guests, VIPs, groups and walk-in guests will be an advantage
Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.