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KCA University, Kenyatta University, Nairobi International School, Oasis Outsourcing, UNEPProfession
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Industry
Aeronautics,Agriculture, fishing, forestry,Automotive,Banking, microfinance, insurance,Communications, media, radio, tv,Computers, software development and services,Construction, renovation, maintenance,Consulting, business support, auditing,Data/Research,Education, academic,Electronics,Energy, utilities, environment,Engineering, architecture,Entertainment, events,Finance & FinTech,Financial Services,Governmental,Health care, medical,Housekeeping, maintenance,Human resources, talent development, recruiting,Legal, accounting,Manufacturing,Marketing, advertising,Non-profit, social work,Outsourcing, leasing,Real estate,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Security,Telecommunications,Textile, fashion,Transportation, logistics, storage,
© Fuzu Ltd
&BEYOND
Restaurant + 2 more
Description
Requirements
- Strong leadership and team management abilities.
- Excellent communication and guest engagement skills.
- Operational oversight experience, with a focus on hospitality standards.
- Proficiency in reporting, analysis, and identifying cost-saving opportunities.
- Ability to manage multiple responsibilities, including relief roles for key managers.
- Highly organized with excellent multitasking skills.
- Proactive problem-solver with a focus on guest satisfaction.
- Adaptable and resourceful in high-pressure situations.
- Collaborative leader with a commitment to team development and excellence.
- Detail-oriented with a strong commitment to operational and service standards.
Responsibilities
- Oversee lodge operations during Lodge managers absences, ensuring consistency across departments.
- Perform F&B Manager duties, coordinating kitchen and service teams, managing stock and costs, and ensuring guest satisfaction.
- Manage housekeeping schedules, inspect guest and staff accommodations, and ensure cleanliness and presentation meet lodge standards.
- Align operational activities with long-term objectives and sustainability goals, providing detailed handovers for returning managers.
- Guest Relations: Ensure seamless service during managerial transitions, act as the primary contact for guest requests, and maintain a visible lodge presence to enhance guest experience.
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